Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Camacho

Lancaster,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
09.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.

Sales Associate

Ross Dress for Less
05.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Verdugo Hills High School
Tujunga, CA
06-2019

Skills

  • Leadership experience
  • Health & safety compliance
  • Barista mentoring
  • POS system operation
  • Employee performance management
  • Beverage preparation techniques
  • Cash register operation
  • Performance improvement
  • Exceptional customer service
  • Opening & closing duties
  • Cleanliness standards

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
09.2021 - Current

Sales Associate

Ross Dress for Less
05.2020 - 08.2021

High School Diploma -

Verdugo Hills High School
Jocelyn Camacho