Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Jocelyn Cardenas

Baytown,TX

Summary

Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesperson

Bath & Body Works
Friendswood, TX
10.2024 - Current
  • Developed and implemented strategies to meet sales quotas.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.

Dental Assistant

Lovett Dental
Baytown, TX
01.2018 - Current
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Sales Associate

Macy's
Baytown, TX
04.2014 - 02.2016
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Education

RDA/CDA - Dental Assistant

Altierus
Houston, TX
01-2018

High School Diploma -

Goose Creek Memorial
Baytown, TX
06-2014

Associate of Applied Science - Nursing

Lee College
Baytown, TX

Skills

  • Beauty product demonstration
  • Account Management
  • Cross-selling products and services
  • Customer Engagement
  • Sales demonstration
  • Up-selling
  • Patient Services
  • Procedure Support
  • Patient Education
  • Equipment Sterilization
  • Strong writing and verbal skills
  • Treatment room setup
  • Radiography safety
  • Patient records gathering
  • Team Collaboration
  • Proficient in [Software]
  • Stress management techniques

Languages

English
Professional
Spanish
Professional

Certification

  • RDA
  • CPR
  • LEADERSHIP

Affiliations

  • Gym/ Workout
  • Volunteering for the community

Timeline

Salesperson

Bath & Body Works
10.2024 - Current

Dental Assistant

Lovett Dental
01.2018 - Current

Sales Associate

Macy's
04.2014 - 02.2016

RDA/CDA - Dental Assistant

Altierus

High School Diploma -

Goose Creek Memorial

Associate of Applied Science - Nursing

Lee College
Jocelyn Cardenas