Jocelyn Cardenas
Davis,CA
Overview
2026
2026
years of professional experience
Work History
Mentorship Leader
High School Program
Victorville , CA
08.2024 - 06.2025
- Mentored and guided group of 15 freshman regarding grades, school events, mental health, sports, opportunities, and etc
- Allowed a safe space for many first years
- Cultivated supportive relationships with incoming freshmen through social interaction and ongoing communication.
- Met regularly with assigned freshman group to monitor progress, identify challenges and address adjustment issues.
Leadership Student
Stephanie Landez
Victorville, California
01.2022 - 06.2025
- Coordinated volunteer activities to strengthen community involvement and teamwork.
- Supported event planning for leadership conferences and spoke at said conferences, ensuring smooth logistics and execution, while also promoting.
- Coordinated events designed to increase campus engagement with student organizations.
- Maintained records of all organizational activities and financial transactions.
- Conducted campus tours for prospective students to answer questions and provide information.
- Prepared reports outlining successes, challenges, areas of improvement and future initiatives.
- Established partnerships with local businesses and organizations in order to secure funding or other forms of support.
- Monitored progress towards meeting goals set by the organization's executive board and ended senior year as executive board vice president.
- Developed clear, appealing and effective designs for posters and various marketing materials.
- Ensured adherence to established guidelines when recruiting new members.
- Assessed applications from potential candidates interested in joining the organization.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to organization/program on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold organization/program standards.
Customer Service Cashier
Gracie Weather
Victorville, California
- Addressed customer complaints promptly and professionally to enhance satisfaction.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Served meals to customers in a friendly and courteous manner.
- Assisted in the preparation of food items according to recipes and instructions.
- Prevented cross-contamination by storing food in designated containers and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Collaborated with team to deliver timely service of items.
Special Education Coordinator
Leadership Program
Victorville, CA
12.2025 - 12.2025
- Helped guide and coordinate all High Desert School Districts Special Ed classes for an event related to after high-school career opportunities
- Helped lead many special Ed students to each booth in order to have supervision over many students and to help teachers
- Coordinated and helped all High Desert School Districts Special Ed for a senior prom, specifically for Special Education students.
Education
High School Diploma -
Silverado High School
Victorville, CA06-2025
Skills
- Event planning
- Customer service
- Effective communication
- Conflict resolution
- Vendor management
- Management consultation
- Performance tracking and evaluation
- Performance evaluations
- Decision-making
- Project management
- Professional demeanor
- Marketing and financial management
- Program development
- Customer relations
- Scheduling and coordinating
- Market research
- Reporting and documenting
- Public speaking
Accomplishments
Academic strength of Principles List (3.5 Overall GPA)
Multi-Sport Recognition; Wrestling, Soccer, Track & Field, and Cross Country
Volunteer work-Christmas Toy Donations Drive Victorville, CA (2025)
Mentorship-Link Crew
Leadership Program - Executive Board Vice-President
National Honor Society
Established a Skate Club from scratch - Victorville, CA (2023)
Special Education Assistance-Events and Career Based
High Desert District Student Representative
Achieved representing Leadership Program effectively at a DisneyLand conference
Timeline
Special Education Coordinator
Leadership Program
12.2025 - 12.2025
Mentorship Leader
High School Program
08.2024 - 06.2025
Leadership Student
Stephanie Landez
01.2022 - 06.2025
High School Diploma -
Silverado High School
Customer Service Cashier
Gracie Weather