Jocelyn Centeno
Miami,FL
Summary
Self-motivated individual with a background in healthcare and retail. Expertise in training new staff and providing top-tier customer service. Ready to leverage strong teamwork and adaptability to drive patient and customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Marcelino Marenco DDS
Marcelino Marenco
Miami, FL
09.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new staff on office procedures and patient interaction best practices.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Metro by Mobile
Cecila Herrera
Miami, FL
08.2018 - 11.2020
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Increased retail sales through expert knowledge of various products and their benefits.
Mcdonald
McDonald's
Miami, FL
07.2018 - 08.2019
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Biology
Florida International University
Miami, FL08.2026
Associate of Arts - Biology
Miami Dade College
Miami, FL04.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Marcelino Marenco DDS
Marcelino Marenco
09.2020 - Current
Metro by Mobile
Cecila Herrera
08.2018 - 11.2020
Mcdonald
McDonald's
07.2018 - 08.2019
Bachelor of Science - Biology
Florida International University
Associate of Arts - Biology
Miami Dade College