Jocelyn Cerros
Stockton,CA
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Tutor
Franklin High School
10.2023 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Motivated students with accurate feedback and positive reinforcement.
Church Volunteer
Saint Linus Church
12.2021 - 01.2023
- Sourced and distributed food and supplies to those in need.
- Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
- Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
- Organized donation drives for food pantries or clothing banks, rallying congregants to contribute generously towards helping those in need locally or globally..
Retail Volunteer
The Hope Chest Thrift Store
02.2020 - 04.2020
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
- Enhanced customer satisfaction by providing attentive and knowledgeable assistance.
- Collaborated with fellow volunteers on projects aimed at improving the retail environment for both customers and staff.
- Maintained open communication lines between all team members, encouraging a collaborative work atmosphere where ideas were shared freely among colleagues.
- Recommended complementary purchases to customers, increasing revenue.
Education
Franklin High School
Stockton, CA05.2025
Skills
- Problem-solving skills
- Collaboration and Teamwork
- Organization and preparation
- Dependable and Responsible
- Patience and Empathy
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Tutor
Franklin High School
10.2023 - 05.2024
Church Volunteer
Saint Linus Church
12.2021 - 01.2023
Retail Volunteer
The Hope Chest Thrift Store
02.2020 - 04.2020
Franklin High School