Jocelyn Cerros
Stockton,CA
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Tutor
Franklin High School
Stockton CA
10.2023 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Motivated students with accurate feedback and positive reinforcement.
Church Volunteer
Saint Linus Church
Stockton
12.2021 - 01.2023
- Sourced and distributed food and supplies to those in need.
- Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
- Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
- Organized donation drives for food pantries or clothing banks, rallying congregants to contribute generously towards helping those in need locally or globally..
Retail Volunteer
The Hope Chest Thrift Store
Stockton, CA
02.2020 - 04.2020
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
- Enhanced customer satisfaction by providing attentive and knowledgeable assistance.
- Collaborated with fellow volunteers on projects aimed at improving the retail environment for both customers and staff.
- Maintained open communication lines between all team members, encouraging a collaborative work atmosphere where ideas were shared freely among colleagues.
- Recommended complementary purchases to customers, increasing revenue.
Education
Franklin High School
Stockton, CA05.2025
Skills
- Problem-solving skills
- Collaboration and Teamwork
- Organization and preparation
- Dependable and Responsible
- Patience and Empathy
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Tutor
Franklin High School
10.2023 - 05.2024
Church Volunteer
Saint Linus Church
12.2021 - 01.2023
Retail Volunteer
The Hope Chest Thrift Store
02.2020 - 04.2020
Franklin High School