Jocelyn Coleman
Stansbury Park,UT
Summary
Detail-oriented professional skilled in office administration and operations management. Specializes in staff development, workflow optimization, and financial accuracy, contributing to effective problem-solving and seamless clinic operations through strong coordination and support.
Overview
31
31
years of professional experience
Work History
LEAD REGISTERED BEHAVIOR TECHNICIAN
Behavior Supports and Solutions
Tooele, UT
01.2025 - 08.2026
- Mentored RBTs, enhancing onboarding, training, and staff development processes.
- Coordinated communication between RBTs and BCBAs, facilitating effective problem-solving.
- Assisted with scheduling and staff coverage to ensure smooth clinic operations and accurate documentation.
- Supported daily workflow and maintained accurate records in a fast-paced clinical environment.
OFFICE ADMINISTRATOR
Deseret Industries
, Utah
01.2021 - 11.2023
- Managed daily office operations, including scheduling, documentation, and data entry tasks.
- Provided comprehensive administrative support to maintain efficient office functions.
- Enhanced workflow and coordination among staff, departments, and vendors.
- Processed vendor payments by ensuring accuracy through matching packing slips with invoices.
- Counted cash from sales to verify accuracy during financial reconciliation. from previous night’s sales to ensure accuracy during transactions.
OWNER / DIRECTOR / OFFICE MANAGER
Dancers Edge
Stansbury Park, UT
05.2006 - 06.2012
- Managed payroll, HR functions, budgeting, vendor relations, and daily operations.
- Directed scheduling to optimize resource allocation and improve workflow efficiency.
- Established core operational workflows from day one to ensure efficient company structure.
- Implemented streamlined procedures for handling vendor communications and contracts.
- Coordinated staff events and financial activities while enhancing customer service.
- Balanced multiple priorities while delivering exceptional customer service.
- Oversaw administrative processes and maintained organized business records.
- Facilitated cross-functional collaboration to support operational effectiveness.
INVENTORY MANAGER / OFFICE MANAGER
McKesson
Salt Lake City, UT
08.1995 - 08.2005
- Managed office operations, inventory, purchasing, vendor relationships, and financial reporting to ensure seamless workflow and accountability.
- Coordinated inventory and administrative processes, enhancing operational efficiency and resource allocation.
- Supported accounts payable/receivable, budgeting, procurement, and recordkeeping to maintain financial integrity and compliance.
- Maintained accurate documentation and financial records.
Education
High School Diploma -
Union High School
Roosevelt, UTWestern Governors University
Skills
- Clinical record and document management
- Behavioral data analysis
- Training and onboarding
- Customer service and support
- Scheduling and operations coordination
- Office administration
- Financial management
- Vendor relations
- Human resources support
- Problem solving and critical thinking
- Microsoft Office Suite proficiency
- CRM platform expertise
- Google Workspace applications
Timeline
LEAD REGISTERED BEHAVIOR TECHNICIAN
Behavior Supports and Solutions
01.2025 - 08.2026
OFFICE ADMINISTRATOR
Deseret Industries
01.2021 - 11.2023
OWNER / DIRECTOR / OFFICE MANAGER
Dancers Edge
05.2006 - 06.2012
INVENTORY MANAGER / OFFICE MANAGER
McKesson
08.1995 - 08.2005
High School Diploma -
Union High School
Western Governors University