Substance Use Disorder Counselor / Behavioral Health Professional
Jocelyn Collado
Self Employed
Brooklyn,NY
2
Languages
1
Certification
28
Years of experience
Compassionate and dedicated professional with experience providing mentoring, crisis intervention, childcare, behavioral support, and youth development services. Adolescents, young adults, and families in
community-based settings. Strong ability to build rapport, manage conflicts using de-escalation techniques, and collaborate with multidisciplinary teams to promote youth success, safety, and well-being.
Work History
Self-Employed Cook / Custom Food Preparation
3 Years 6 Months- Prepared homemade meals, specialty dishes, pies, cakes, and other baked goods based on individual customer requests and preferences.
- Communicated directly with customers to discuss orders, specific dishes, ingredients, and preparation requests.
- Planned and organized food preparation to complete multiple customer orders accurately and on time.
- Purchased and prepared ingredients needed to fulfill customer orders while maintaining attention to quality and freshness.
- Built positive customer relationships through reliable service, quality food, and attention to individual requests.
Volunteer Childcare/ Daycare Support
5 Years 5 Months- Maintained a safe, supportive, and structured environment for children across different developmental and age groups.
- Monitored children's needs, behavior, activities, and overall well-being throughout the owner's absence.
- Assisted with daily childcare routines and helped maintain a clean, organized, and welcoming environment.
- Demonstrated reliability, sound judgment, patience, and the ability to manage multiple children with varying needs.
Child Care Provider Independent
7 Years 6 Months- Supervised children ages, 6 months - 15 yrs old in daily activities to ensure safety and engagement.
- Assisted with meal preparation, promoting healthy eating habits among children.
- Organized educational games and activities to enhance cognitive development.
- Maintained cleanliness and organization of play areas, ensuring a safe environment.
- Communicated effectively with parents regarding children's progress and needs.
CASEWORKER / SUBSTANCE ABUSE COUNSELOR
1 Year 9 Months- Provided case management and counseling support to individuals affected by substance use.
- Conducted client screenings, assessments, and intake to identify needs and treatment priorities.
- Assisted with treatment planning, service coordination, and connection to community resources.
- Supported clients in addressing barriers to treatment and working toward recovery goals.
- Provided crisis intervention support, effectively de-escalating high-stress situations.
Substance Abuse Counselor
1 Year- Facilitated crisis intervention and conflict resolution to ensure client safety and well-being.
- Monitored client progress and adjusted treatment strategies based on ongoing assessments.
- Provided education on substance abuse prevention, promoting community awareness and resources.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
Education
High School Diploma
CASACT - Alcohol/Substance Use Disorder
Skills
Communication & Interpersonal Skills
Client/Customer Service
Active Listening
Organization & Time Management
Problem Solving
Group Facilitation
Child & Youth Supervision
Substance Use Recovery Support
Certification
CASAC 350-Hour Training Program — Completed, CASAC-T Certification — Currently Pursuing
LANGUAGES
English
Spanish
Timeline
Self-Employed Cook / Custom Food Preparation
Self Employed
04.2023 - CurrentRead More
Volunteer Childcare/ Daycare Support
Volunteer Work
09.2020 - 02.2026Read More
Child Care Provider Independent
Self Employed
02.2016 - 08.2023Read More
CASEWORKER / SUBSTANCE ABUSE COUNSELOR
VIP Community Services
02.2000 - 11.2001Read More
Substance Abuse Counselor
Project Return
01.1999 - 01.2000Read More
Odyssey House
High School Diploma
Read More
TARP Inc
CASACT from Alcohol/Substance Use Disorder
Read More