Summary
Overview
Work History
Education
Skills
Internship
Certification
Accomplishments
Timeline
Generic

Jocelyn Contreras-Vazquez

Dallas,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Resident Assistant

Apartment and Residence Life
ARLINGTON, TX
08.2022 - 05.2025
  • Advocate for residents in need and navigate them to other resources on campus that may help them be successful while in college.
  • Facilitated community events to promote resident engagement and involvement.
  • Created programs to build community and networking skills in the apartments with residents, faculty and staff, and other resident assistants.
  • Mediator to help residents when conflicts arise with roommates, or when residents do not follow policies.
  • Conducted regular safety inspections of common areas and reported issues promptly.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.

Office Assistant

Apartment and Residence Life
ARLINGTON, TX
09.2021 - 05.2022
  • Managed daily office operations to support residents and staff needs.
  • Maintained daily accurate records of resident activities and service requests promptly.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Education

Bachelor's of Science - Public Health

University of Texas Arlington
Arlington, TX
05.2025

Skills

  • Bilingual speaker (English/Spanish)
  • Leadership experience
  • Administrative support
  • Administrative experience
  • Critical thinker and problem solver
  • Team collaboration
  • Diversity and inclusion
  • Research

Internship

4 Saints Episcopal Food Pantry , Fort Worth, TX 

Cumulative Student Intern - Spring 2025: 

Focused cumulative project on determining food insecurity, food deserts/swamps, and language barriers to improve social determinants of health & health outcomes among racial/ethnic minority groups. Through the course of my experience, I was able to apply my skills & educational experience in real-life settings towards vulnerable populations. 

Certification

  • HIPAA Awareness

Accomplishments

  • Dean's Distinction List: Spring 2024, Fall 2024 and Spring 2025
  • Maverick Advantage Distinction: Spring 2025
  • Service Learning Project: Spring 2025

Timeline

Resident Assistant

Apartment and Residence Life
08.2022 - 05.2025

Office Assistant

Apartment and Residence Life
09.2021 - 05.2022

Bachelor's of Science - Public Health

University of Texas Arlington

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