Jocelyn Cruz
Orange,CA
Summary
Ambitious and motivated candidate driven to assist people by providing them with proper information about public services available in the community, attain experience working with at-risk children, youth, and families through customer service, case managing, mentoring, and tutoring. Ability to establish rapport with individuals from diverse backgrounds. Seeking to enhance work experience with children and families by assisting them with mentoring, case management, and helping find optimal support for their needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Olive Crest Academy
02.2022 - Current
- Assisting teachers in guiding students with behavioral challenges in the classroom
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Transporting students from homes to schools in the mornings and home after school in the afternoons
- providing behavioral assistance with students who may be demonstrating behaviors such as hitting, biting, scratching, eloping or tantrum like behavior
- collaboratively problem-solving and using positive behavior interventions with students based on their Individual Education Plans (IEPs) and Behavior Intervention Plans (BIP)
Youth Care Specialist
Olive Crest
11.2020 - 02.2022
- Work with at-risk youth with behavioral and mental issues in the Short Term Residential Treatment Program (STRTP)
- supervising, protecting are caring residents in the group home, according to standards set forth by Community Care Licensing.
- Developing and maintaining rapport with youth to assist them in completing their individual therapeutic goals
- Ensuring accurate and timely administration of medication according to youth's medical needs
- Maintain accurate records and reports daily: ( intake information, personal log, staff communication log, incident and runaway reports)
- Teaching youth self-help skills such as cooking, house cleaning, time management
- Work alongside with Orange County Sheriff's Department, Social Workers, Therapists, and Probation Officers depending on youth's need
- Prevent escalations of conflict by using de-escalation techniques
- Assist youth with school and homework assignments
Colette's Children's Home Intern
Colette's Children's Home
01.2019 - 05.2019
- Conducting phone intake screens to potential clients interested in enrolling in the program under the supervision of a case manager.
- Inputting donors' information from in-kind donation receipts into the agency's database.
- Assisting case manager with house checks and room inspections in transitional housing
- Conducting drug screening to clients under the supervision of a case manager
- Co-facilitating life-skills classes with women and children
Human Services Intern
The Sheepfold
08.2018 - 12.2018
- Observing and participating in case management with residents with a supervisor as appropriate.
- Serving in a facility by participating in various day to day tasks of managing a safe house shelter.
- Supervising children in the shelter such as child care, tutoring, and mentoring as appropriate while the moms are carrying out daily shelter responsibilities.
Preschool/ Family Engagement Intern
KidWorks
01.2018 - 05.2018
- Working one-on-one basis with preschool children and parents during workshops/meetings under the supervision of the Preschool teachers
- Engaging and interacting with children daily during class time
- Working directly with children practicing and reciting the alphabet, numbers, shapes, colors, etc.
- Involvement in children's social development, emotional involvement, and cognitive skills.
- Inputting students and parents personal information in the organization's database
- Preparing flyers and documentation for parent workshops; making reminder phone calls on upcoming workshops.
Education
Bachelor of Science - Human Services
California State University - Fullerton
Fullerton, CA05.2019
Associate of Arts - Liberal Arts: Arts, Humanities, And Communication
Santiago Canyon College
Orange, CA06.2017
Skills
- Crisis Intervention
- Manage Classroom
- Behavioral Intervention
- Behavior Modification Techniques
- Tutor Students
Certification
BLS for Healthcare Providers
40-Hour Domestic Violence Victims Services
- obtaining basic knowledge of what is domestic violence
- understanding of the dynamics of battering
- familiarizing with the resources and procedures available
- training on how to assist a survivor of domestic violence
- how to assist survivors how to fill out restraining orders
- how to write a safety plan
August 2020 to Present
- provide CPR
- use an AED
- relieve choking in a safe, timely, and effective manner
- recognize several life threatening emergencies
- Pro-Act Certification, Olive Crest Academy - February 2022
Timeline
Assistant Teacher
Olive Crest Academy
02.2022 - Current
Youth Care Specialist
Olive Crest
11.2020 - 02.2022
Colette's Children's Home Intern
Colette's Children's Home
01.2019 - 05.2019
Human Services Intern
The Sheepfold
08.2018 - 12.2018
Preschool/ Family Engagement Intern
KidWorks
01.2018 - 05.2018
Bachelor of Science - Human Services
California State University - Fullerton
Associate of Arts - Liberal Arts: Arts, Humanities, And Communication
Santiago Canyon College
BLS for Healthcare Providers
40-Hour Domestic Violence Victims Services
- obtaining basic knowledge of what is domestic violence
- understanding of the dynamics of battering
- familiarizing with the resources and procedures available
- training on how to assist a survivor of domestic violence
- how to assist survivors how to fill out restraining orders
- how to write a safety plan
August 2020 to Present
- provide CPR
- use an AED
- relieve choking in a safe, timely, and effective manner
- recognize several life threatening emergencies
- Pro-Act Certification, Olive Crest Academy - February 2022
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