Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Jocelyn Cummins

Omaha,Nebraska

Summary

Dynamic healthcare professional with extensive experience at Octapharma Plasma Center, excelling in patient assessment and emergency response. Proven ability to enhance patient wellbeing through effective lifestyle counseling and education. Strong problem-solving skills and a commitment to data privacy ensure high-quality care and patient satisfaction in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Physician Substitute

Octapharma Plasma Center
Omaha, NE
10.2024 - 06.2025
  • Counseled patients on lifestyle modifications that could improve their overall health.
  • Responded quickly to emergent situations in a calm manner.
  • Reported any adverse reactions to medications or treatments to physicians immediately.
  • Provided guidance to family members regarding appropriate home care instructions.
  • Communicated effectively with nursing staff regarding patient care plans.
  • Maintained a safe environment for all healthcare personnel within the facility.
  • Educated patients about health maintenance, disease prevention, and treatment options.
  • Conducted physical examinations and interpreted test results.
  • Managed high volume caseloads while providing quality patient care.
  • Performed administrative duties such as documenting patient records and maintaining inventory of supplies.
  • Provided medical services to patients in the absence of a physician.
  • Reviewed charts prior to appointments for accuracy and completeness of information.
  • Performed physical examinations of patients.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
  • Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
  • Referred patients with serious medical conditions and emergencies to hospital for immediate care.
  • Met with patients to discuss needs, conduct tests and evaluate clinical presentations.
  • Met with patients to determine specific medication, treatment and recovery needs.
  • Updated charts with latest information, test results and differential diagnoses.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Explained potential prognoses of diseases or traumatic conditions.
  • Improved patients' wellbeing by advising on medical and lifestyle issues impacting current health.
  • Discussed histories and current symptoms or complaints with every patient.
  • Referred patients to medical specialists, social services or other necessary resources.

Lab MA

Nebraska Cancer Specialists
Omaha, NE
08.2023 - 06.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Server

Ozark Cafe
Berryville, Ark
12.2021 - 05.2023
  • Public Relations
  • Customer service
  • Conflict resolution
  • Time Management

Head Server

Office Pub and Steakhouse
Eagle Rock, MO
05.2018 - 06.2021
  • Staff management
  • Brand Promotion
  • Staff Scheduling
  • Community Outreach

Education

EMT certification - Emergency Medical Services

Ozarks Technical College
Springfield, MO
12.2002

Skills

  • Basic Computer skills
  • Patient assessment
  • Emergency response
  • Patient referrals
  • Health education
  • Team collaboration
  • Time management
  • Customer service
  • Lifestyle counseling
  • Data privacy
  • Problem solving
  • Vital signs monitoring
  • Phlebotomy expertise
  • Patient education
  • Patient reaction monitoring
  • EMR
  • Patient safety
  • Medical record-keeping
  • Chart review
  • Physical examination
  • Wound care
  • Ethical practice

Personal Information

Title: EMT

Certification

Nebraska EMT State license #25976 exp. 3/31/26.

BLS Provider

Timeline

Physician Substitute

Octapharma Plasma Center
10.2024 - 06.2025

Lab MA

Nebraska Cancer Specialists
08.2023 - 06.2024

Server

Ozark Cafe
12.2021 - 05.2023

Head Server

Office Pub and Steakhouse
05.2018 - 06.2021

EMT certification - Emergency Medical Services

Ozarks Technical College

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