Jocelyn Dasenbrock
Deer Park,WA
Summary
Energetic professional experienced watching children and leading fun activities in home settings. Successful in keeping environment organized and instructing children in safe behaviors. Well-versed in caring for children with special dietary, emotional or physical considerations.
Overview
4
4
years of professional experience
Work History
Private Nanny
Mickaela Wilson
Spokane, WA
05.2023 - Current
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Planned age-appropriate educational activities designed to promote learning and development.
- Assisted with homework, tutoring and school projects as needed.
- Provided positive reinforcement through rewards systems for good behavior.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Provided supervision and guidance to ensure safety of children in all situations.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Prepared meals according to dietary needs of the family's children.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Administered medication according to parental instructions.
- Developed an understanding of each child's individual strengths and weaknesses.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Regulated children's schedules to balance rest, learning and play.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Barista
Shakey Grounds Espresso
Chattaroy, WA
10.2022 - 05.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Stocked shelves with ingredients needed to make coffee drinks.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Checked brewing equipment for proper functionality.
- Described menu items to customers and suggested appealing products.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Created signs and displays to advertise store products or events.
- Recommended pastries and sandwiches to pair with customers' beverages.
Hospitality Worker
Granite Point Park
Loon Lake, WA
04.2020 - 09.2020
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Monitored inventory levels for all items used in the hospitality area.
- Answered questions regarding menu items, special offers and other restaurant information.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Maintained knowledge of daily specials and promotions offered by the restaurant.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Operated cash registers accurately and efficiently during peak hours of business.
- Served food and drinks to customers in a timely manner.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Greeted customers and provided them with menus.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Welcomed customers to property and offered immediate assistance with needs.
- Minimized risks to guests by strictly following sanitizing procedures for different areas.
- Responded promptly to guest inquiries and resolved issues to maintain high service standards.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Enhanced guest experiences by recommending local attractions and dining options.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
Education
High School Diploma -
Riverside High School
Chattaroy, WA06-2022
Skills
- Activities Planning
- Schedule Management
- Academic Support
- Educational Support
- Social integration
- Behavior Modeling
- Household Management
- Childhood development
- Emotional Support
- Housekeeping
- Positive Reinforcement
Timeline
Private Nanny
Mickaela Wilson
05.2023 - Current
Barista
Shakey Grounds Espresso
10.2022 - 05.2023
Hospitality Worker
Granite Point Park
04.2020 - 09.2020
High School Diploma -
Riverside High School