Jocelyn Demland
Fort Wayne,IN
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Arby's
03.2020 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Secretary
Snyder Family Chiropractic
06.2020 - 01.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Bachelor of Science - Secondary Education
Purdue Fort Wayne
Fort Wayne, IN05-2025
Bachelor of Arts - English
Purdue Fort Wayne
Fort Wayne, IN05-2025
High School Diploma -
Leo Jr/Sr High School
Leo, IN05-2021
Skills
- Effective leadership and team building
- Customer service
- Problem resolution
- Office administration
- Team player
- Organization
- Efficient multi-tasker
- Complex Problem-solving
- Detail-oriented
Certification
- AED and CPR Certified
- QPR Certified
Timeline
Secretary
Snyder Family Chiropractic
06.2020 - 01.2021
General Manager
Arby's
03.2020 - 12.2024
Bachelor of Science - Secondary Education
Purdue Fort Wayne
Bachelor of Arts - English
Purdue Fort Wayne
High School Diploma -
Leo Jr/Sr High School
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