Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jocelyn Dewolf

Moyock,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Director

Virginia Beach
04.2013 - Current
  • Managing up to 25 employees
  • Managing vacation, monthly and long-term rental properties
  • Providing excellent customer service
  • Dealing with complaints and tending to emergencies
  • Assist in development and monitoring of company policies and procedures
  • Assist in hiring for department
  • Negotiating and enforcing leases
  • Establish and ensure owner relationships
  • Responding to guest inquiries about properties and booking reservations
  • Responding and assisting in online reviews and guest surveys

Retail Supervisor

Once Upon A Child
09.2011 - 04.2013
  • Assist customers in merchandise selection
  • Reviewed financial statements, sales, and activity reports
  • Checked in display inventory and prepared it for the floor

Lifeguard

Virginia Beach Lifesaving Service
01.2011 - 01.2014
  • Performed preventative lifesaving for eight miles of the beach
  • Assisted EMS and police to ensure public safety

Receptionist/Assistant

Ianucci Farmers Insurance
09.2010 - 01.2011
  • Assisted customers with insurance questions
  • Filed Paperwork
  • Answered emails and phones

Education

Bachelor Of Science - Management

Old Dominion University
01.2021

Advanced Diploma - undefined

First Colonial High School
01.2011

Skills

  • Microsoft certified
  • Computer skills: Microsoft office, Excel, PowerPoint; keyboarding, Adobe photoshop, Video editing and making, RNS – rental program, REIN MLS
  • Excellent communication skills (public speaking and writing)
  • Reliable & Hard-working
  • Flexible to changes
  • Operations oversight
  • Operational efficiency
  • Strategic planning and execution
  • Business management
  • Leadership training
  • Performance analysis
  • Schedule oversight

Certification

  • Virginia Real Estate License; March 2014 - Salesperson License

Timeline

Operations Director

Virginia Beach
04.2013 - Current

Retail Supervisor

Once Upon A Child
09.2011 - 04.2013

Lifeguard

Virginia Beach Lifesaving Service
01.2011 - 01.2014

Receptionist/Assistant

Ianucci Farmers Insurance
09.2010 - 01.2011

Advanced Diploma - undefined

First Colonial High School

Bachelor Of Science - Management

Old Dominion University