Jocelyn Diaz
Chicago,IL
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in fast learning and reliable worker. Aiming to strengthen and improve my skills at your company.
Overview
5
5
years of professional experience
Work History
Cashier
Fresh Thyme
02.2023
- Checked customers out, collected payments and made change
- Helped improve its customer service ratings
- Promoted store sales to customers
- Kept store clean and presentable for customers
- Resolved customer issues to ensure positive experiences
- Occasionally helped putting out stock.
Overnight Crew Member
McDonald's
07.2021 - 12.2022
- Placed customers' orders for lobby and drive-thru, and received payment
- Help prepare orders, make specialty drinks and desserts
- Deliver orders to customers
- Maintain all areas clean, disinfected, and stocked
- Help resolve customer incidents and perform refunds.
Waitress(server)
El Comalito
09.2017 - 08.2018
- Greet customers entering establishment and take their orders
- Answer customers' questions
- Ensure customer satisfaction by providing undivided attention and fast service
- General cleaning duties, floor, tables, and empty trash cans
- Maintain clean environment.
Education
Some College credits -
University of Illinois At Chicago
Chicago, ILHigh School Diploma -
Noble Street College Prep
Chicago, IL06.2020
Skills
- Seal of Biliteracy in Spanish and also fluent in English
- Customer Assistance
- Product restocking
- Organizational abilities
Timeline
Cashier
Fresh Thyme
02.2023
Overnight Crew Member
McDonald's
07.2021 - 12.2022
Waitress(server)
El Comalito
09.2017 - 08.2018
Some College credits -
University of Illinois At Chicago
High School Diploma -
Noble Street College Prep