Jocelyn Donayre
Jamaica
Summary
Experienced Probation Officer effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver.
Professional in criminal justice field with expertise in client supervision and rehabilitation. Proven impact in reducing recidivism through tailored support and intervention programs. Reliable team collaborator focused on achieving results and adapting to changing needs, skilled in risk assessment and crisis intervention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Probation Officer
Department of Probation
09.2024 - Current
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Wrote progress reports and testified under oath at court hearings.
Maitre D'
Minetta Tavern & Morandi
11.2022 - 01.2024
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
Le District
01.2021 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Bachelor of Science - Criminal Justice, Law
John Jay College of Criminal Justice
New York, NY12-2021
Associate of Science - Criminal Justice
LaGuardia Community College
Queens, NY01.2019
Skills
- Law enforcement
- Case management
- Treatment facilities
- Court procedures
- Court system
- Intake procedure
- FLUENT IN Spanish
- Case planning
- Report writing
- Offender supervision
- Risk and needs assessments
- Documentation
Certification
- Certified Probation Officer, NYC DEPARTMENT OF PROBATION
Timeline
Probation Officer
Department of Probation
09.2024 - Current
Maitre D'
Minetta Tavern & Morandi
11.2022 - 01.2024
Hostess
Le District
01.2021 - 01.2023
Bachelor of Science - Criminal Justice, Law
John Jay College of Criminal Justice
Associate of Science - Criminal Justice
LaGuardia Community College
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