Summary
Overview
Work History
Education
Skills
Software
Timeline
OfficeManager

JOCELYN DOS ANJOS

Office Manager
Cincinnati,Ohio

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager

McKinney & Namei, LPA
Cincinnati, Ohio
06.2018 - Current
  • A boutique law firm in downtown Cincinnati specializing in immigration and litigation.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Sourced vendors for special project needs and negotiated contracts.
  • Onboarded new employees.
  • Oversaw the annual process of choosing health insurance for the firm.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Updated reports, managed accounts and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Prepared monthly bills and financial reports for partners' review.

Co-Owner

Squid & A Goat, Inc. dba The Anchor
Cincinnati, Ohio
10.2011 - 02.2019
  • A seafood restaurant and oyster bar in Over-the-Rhine.
  • Managed day-to-day operations of 80+ seat restaurant.
  • Responsible for hiring all Front of House employees.
  • Coordinated bi-weekly payroll for 20+ employees.
  • Maintained budget and inventory and prepare monthly reports.
  • Set up and maintenance of Point of Sale system.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Tracked and analyzed profitability and key metrics of restaurant to improve overall profitability and bring in new clientele.

Billing Coordinator

Cleary Gottlieb Steen & Hamilton LLP
New York, New York
12.2001 - 08.2011
  • A leading international law firm with offices around the world
  • Prepared monthly narrative bills for ten partners totaling over $5,000,000
  • Used several e-billing software programs, including Serengeti, Legal Precision, Tymetrix, Sharedoc.
  • Responded directly to client's billing questions.
  • Worked closely with senior partners to increase revenue and efficiency.
  • Provided senior management with detailed monthly analyses and reports.
  • Referred past due payments to collections department.

Billing and Pricing Analyst

Bowne Digital Solutions LLC
New York, New York
01.1998 - 05.2001
  • A start-up consulting division of a large financial printing company specializing in personalized financial documents.
  • Managed all client narrative and computer generated billing totaling over $4,000,000 in monthly revenue.
  • Provided senior management with detailed monthly analyses and reports
  • Worked closely with senior management to develop strategies to increase profitability.
  • Proposed and implemented strategic solutions to improve the company's operations and procedures.
  • Carried out day-to-day duties accurately and efficiently.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Education

Bachelor of Arts - History & Spanish

Earlham College
Richmond, IN
08.1989 - 05.1993

Skills

Office management

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Software

Microsoft Office

Quickbooks Desktop Online

Timeline

Office Manager

McKinney & Namei, LPA
06.2018 - Current

Co-Owner

Squid & A Goat, Inc. dba The Anchor
10.2011 - 02.2019

Billing Coordinator

Cleary Gottlieb Steen & Hamilton LLP
12.2001 - 08.2011

Billing and Pricing Analyst

Bowne Digital Solutions LLC
01.1998 - 05.2001

Bachelor of Arts - History & Spanish

Earlham College
08.1989 - 05.1993

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JOCELYN DOS ANJOSOffice Manager