Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Duval

Orlando

Summary

Dedicated pet care professional with a clean background check and proven reliability at Rover. Along with a substantial background in restaurant business. Skilled in client communication and multitasking, I foster strong relationships, ensuring repeat business through exceptional service.

Overview

10
10
years of professional experience

Work History

Pet Sitter

Rover
09.2022 - Current
  • Gave animals proper attention and care to promote secure and comfortable environment in the owner's absence.
  • Exercised animals regularly with walks and play activities.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Gave medication to pets following guidelines from owners.
  • Delivered reliable and satisfactory customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Increased client retention rate through excellent communication skills and genuine love for animals.

Server

Jason Talbot
01.2025 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Friendlys Family Resturant
01.2015 - 05.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared.
  • Maintaining a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Diploma - Music Production

First Institute
Orlando, FL

Skills

  • Punctual and reliable
  • Multitasking
  • Adaptability and dependability
  • Customer service
  • Client communication
  • Pet care
  • Clean background check
  • Client relationship management
  • Senior pet care
  • Food service

Timeline

Server

Jason Talbot
01.2025 - 05.2025

Pet Sitter

Rover
09.2022 - Current

Server

Friendlys Family Resturant
01.2015 - 05.2019

Diploma - Music Production

First Institute

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