Jocelyn Escorcia

• Managed administrative tasks, including recordkeeping, scheduling, and communication with stakeholders.

• Implemented efficient filing systems for physical and digital records, maintaining compliance.

• Ensured adherence to company policies and streamlined daily operations.

• Supervised and mentored associates to ensure high performance and compliance with store policies.

• Maintained security through opening and closing procedures and adherence to safety protocols.

• Managed customer complaints effectively, showcasing strong conflict resolution skills.

• Supported inventory and loss prevention efforts through detailed tracking and auditing.

• Delivered exceptional customer service under time constraints.

• Resolved conflicts professionally, maintaining customer satisfaction.

• Adhered to strict safety and operational procedures.