Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jocelyn Esquivel

Princeton,TX

Summary

Dedicated Assistant Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Service Loans
08.2019 - Current
  • Handle customer calls as needed and follows through to obtain any missing information to support the customer's application.
  • Analyze customer's credit and financial scenario to determine appropriate loan.
  • Generate repeat business through exceptional customer service.
  • Utilize advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
  • Educate customers on their financial obligations, offering guidance on budgeting and repayment options tailored to their individual circumstances.

Store Manager

Sun Loan
06.2016 - 08.2019
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Managed cash control, and store opening and closing procedures.
  • Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.

Education

Princeton HS
Princeton, TX

Skills

  • Team collaboration
  • Customer service and satisfaction
  • Multitasking Abilities
  • Reliability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

Service Loans
08.2019 - Current

Store Manager

Sun Loan
06.2016 - 08.2019

Princeton HS

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Jocelyn Esquivel