Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jocelyn Figueroa

Bright Horizons Childcare
Fremont,CA
1
Certification
6
years of professional experience

Professional caregiver with solid background in child development and safety. Skilled in creating nurturing environments, engaging activities, and effective behavior management. Strong team collaborator consistently achieving positive outcomes. Reliable and adaptable, meeting changing needs with ease.

Work History

Caregiver

2 Years 1 Month
Bright Horizons Childcare | 07.2024 - Current
  • Provided personalized care and support to children, fostering a safe and nurturing environment.
  • Developed and implemented age-appropriate activities to enhance cognitive and social development.
  • Monitored children's behavior and progress, ensuring adherence to safety protocols and routines.
  • Collaborated with parents to communicate child development milestones and address concerns effectively.

Warehouse Associate

2 Years 8 Months
Safelite AutoGlass | 10.2021 - 06.2024
  • Managed incoming emails, providing prompt and professional responses to enhance communication efficiency.
  • Maintained accurate inventory records and reconciled discrepancies to support effective stock management.
  • Documented and tracked shipments with strong attention to detail, ensuring compliance with regulations and accurate records.
  • Experienced in creating and maintaining comprehensive databases, ensuring accurate and up-to-date information for efficient decision-making.

Customer Service Associate

11 Months
The Home Depot | 11.2020 - 10.2021
  • Communicated complex information clearly, ensuring customers felt supported and informed throughout their inquiries.
  • Fostered positive relationships with customers, earning trust and loyalty through attentive and responsive service.
  • Maintained friendly and professional demeanor during customer interactions, enhancing overall customer experience.

Education

College Degree - Sociology/Human Development

Ohlone College | Mission Hills, CA | 05.2025

High School Diploma

Washington High School | Fremont, CA | 06.2019

Skills

Child development
Experience with children
Communication skills
Phone etiquette
Technical skills
Digital proficiency
Microsoft Office
Inventory management
Task prioritization

Certification

  • Heads up concussion program for youth coaches
  • Basic first aid

Timeline

Caregiver

Bright Horizons Childcare
07.2024 - CurrentRead More

Warehouse Associate

Safelite AutoGlass
10.2021 - 06.2024Read More

Customer Service Associate

The Home Depot
11.2020 - 10.2021Read More

Washington High School

High School Diploma
Read More

Ohlone College

College Degree from Sociology/Human Development
Read More
Jocelyn Figueroa