Jocelyn Fine
Jacksonville,NC
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
F . L Sims Funeral Home
09.2022 - 04.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
- Supported funeral directors in daily tasks such as scheduling services, managing paperwork, and coordinating logistics.
- Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Met with over families to plan funerals by discussing service options and needs.
- Processed death certificate and other required paperwork.
- Provided administrative support to funeral home staff.
- Streamlined administrative processes by assisting with the completion of necessary legal documents such as death certificates or permits.
- Translate Death Certificates, Permits, Embalming Reports to Spanish for our ship out cases.
- Notarize Documents
Caregiver
Care Pro
01.2019 - 09.2022
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained entire family's schedule and organized events.
Education
No Degree -
Chattahoochee Technical College
Marietta, GAHigh School Diploma -
Campbell High School
Smyrna, GA05.2022
Skills
- Communication
- Time Management
- Teamwork
- Problem Solving
- Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
F . L Sims Funeral Home
09.2022 - 04.2024
Caregiver
Care Pro
01.2019 - 09.2022
No Degree -
Chattahoochee Technical College
High School Diploma -
Campbell High School