Jocelyn Fleming

• Prepared detailed reports documenting incidents, arrests, and follow-up actions for legal proceedings.
• Responded promptly to emergencies within the facility, minimizing potential harm to inmates and staff members alike.
• Conducted thorough cell inspections to prevent contraband items from entering or remaining within the facility.
• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
• Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
• Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
• Observed jail and inmate activity to maintain order and safety.
• Monitored inmate behavior to maintain safety and security within detention facilities.
• Conducted regular inspections of cells and common areas to ensure compliance with regulations.
• Implemented conflict resolution techniques to de-escalate potentially volatile situations among inmates.
• Collaborated with law enforcement agencies during intake processes and emergency responses.
• Trained new deputies on operational procedures, safety protocols, and communication strategies.
• Maintained accurate records of inmate activities, incidents, and disciplinary actions for reporting purposes.
• Contributed to the overall security of the facility by conducting regular perimeter checks and maintaining surveillance equipment.
• Maintained a safe environment for both inmates and staff through vigilance in enforcing rules and regulations.

• Crafted high-quality coffee beverages to meet customer preferences and maintain product standards.
• Operated cash register, processed transactions accurately, and managed cash handling efficiently.
• Developed strong customer relationships through effective communication and personalized service.
• Implemented new drink recipes based on seasonal trends, contributing to menu innovation and sales growth.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Maintained cleanliness and organization of workstations to enhance operational efficiency.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Currently starting Bachelors Degree for Crisis and Trauma informed Psychology.