Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOCELYN FLORES

Vallejo,CA

Summary

I am a worker with experience in inventory management. I excel in performing tasks such as receiving, storing, picking orders, and shipping efficiently and accurately. I am accustomed to working in a dynamic, fast-paced environment where organization, attention to detail, and the ability to work under pressure are key for me. Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

El Molino
Concord, CA
03.2024 - Current
  • Informed customers of in-store promotions or pricing specials.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.

General Assistant for the Budget Department

SEICA
01.2020 - 01.2024
  • I am a worker with experience in inventory management
  • I excel in performing tasks such as receiving, storing, picking orders, and shipping efficiently and accurately
  • I am accustomed to working in a dynamic, fast-paced environment where organization, attention to detail, and the ability to work under pressure are key for me
  • Managing customers difficult situations
  • Warehouse inventory

Manager

Mike's Care Car Center
01.2017 - 01.2019
  • Managed social media accounts
  • Created workers schedule and logistic
  • Customer service
  • Assistant in budget department
  • Organization and logistic
  • Creation of safety data sheets
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Established processes to ensure efficient workflow throughout the organization.
  • Proposed or approved modifications to project plans.

Education

Construction Safety Training Course -

Online
México
01.2021

Business Development Course -

CECATI
México
01.2018

Computer systems course -

CECATI
México
01.2018

High school -

01.2017

Skills

  • Communication and customer service
  • Active listening
  • Adaptability and collaboration
  • Word processors
  • Organizational skills
  • Customer service
  • Organization and logistic
  • Inventory replenishment
  • Creation of safety data sheets
  • Managing customers' difficult situations
  • Warehouse inventory
  • Dynamic and fast-paced work environment

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Customer Service Cashier

El Molino
03.2024 - Current

General Assistant for the Budget Department

SEICA
01.2020 - 01.2024

Manager

Mike's Care Car Center
01.2017 - 01.2019

Construction Safety Training Course -

Online

Business Development Course -

CECATI

Computer systems course -

CECATI

High school -

JOCELYN FLORES