Jocelyn Franklin
Boston,Massachusetts
Overview
2
2
years of professional experience
Work history
Archivist Processing Assistant
Massachusetts State Archives
Boston, Massachusetts
2026.01 - Current
- Maintained standards for record keeping and organization at one of the oldest archives in the United States
- Assisted researchers and visitors in locating documents and researching requests to achieve accurate and quick results
- Managed document preservation, ensuring longevity of materials
- Catalogued historical documents for improved accessibility
- Maintained security protocols to protect valuable documents within archive collections
Host
Back Bay Social
Boston, Massachusetts
2025.07 - Current
- Manage 30+ reservations, monitor wait times, and oversee the floor plan at busy local American-fare pub
- Develop relationships with repeat customers creating a warm community environment
- Address customer questions and complaints to guarantee customer satisfaction
- Train new employees in customer service, food handling, and management of the establishment
- Uphold cleanliness and organization by restocking supplies and regularly cleaning surfaces
Volunteer
Community Servings
Boston, Massachusetts
2024.09 - Current
- Organize food donations at local nonprofit serving healthy meals to residents with chronic and critical illness
- Pack, sort, and distribute 100+ food donations weekly
- Demonstrate strong adaptability while working in different groups each week with new tasks
- Head multiple projects concurrently, ensuring timely delivery and high-quality results
Education
Bachelor of Arts - History and Political Science
Northeastern University
Boston, Massachusetts 2024.09 -
Institut Catholique de Toulouse
Toulouse, France 2025.05 - 2025.06
Diploma of Higher Education -
Westborough High School
Westborough, Massachusetts 2020.08 - 2024.06
Skills
- Historical Research and Writing
- Time Management
- Communication
- Proficient in MS Office
- Native English
- Intermediate French
Extracurricular Activities
- Northeastern Pi Sigma Alpha (National Political Science Honor Society)
- Northeastern Phi Alpha Delta (Pre-Law Professional Fraternity)
- Community Service Program
Timeline
Archivist Processing Assistant
Massachusetts State Archives
2026.01 - Current
Host
Back Bay Social
2025.07 - Current
Institut Catholique de Toulouse
2025.05 - 2025.06
Volunteer
Community Servings
2024.09 - Current
Bachelor of Arts - History and Political Science
Northeastern University
2024.09 -
Diploma of Higher Education -
Westborough High School
2020.08 - 2024.06