Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Gaitan

Independence,OR

Summary

Proven problem-solver and compassionate caregiver, I've enhanced patient wellbeing at Crystal Terrace of Klamath Falls by fostering trust and independence. My cheerful energy and active listening skills have consistently improved client satisfaction. Expert in maintaining safe, organized environments, I excel in both emotional support and efficient care coordination, ensuring high-quality patient experiences.

Overview

3
3
years of professional experience

Work History

Childcare Assistant

Klamath City Schools
04.2022 - 01.2023
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.

Care Worker

Crystal Terrace of Klamath Falls
10.2021 - 04.2022
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.

Hostess/Server

The Running Y Restaurant
05.2021 - 09.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Direct Care Worker

Fir Hill Group Home
08.2019 - 02.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Education

Dallas High School
Dallas, OR
03.2018

Skills

  • Problem-solving
  • Friendly
  • Cheerful and energetic
  • Active listener

Timeline

Childcare Assistant

Klamath City Schools
04.2022 - 01.2023

Care Worker

Crystal Terrace of Klamath Falls
10.2021 - 04.2022

Hostess/Server

The Running Y Restaurant
05.2021 - 09.2021

Direct Care Worker

Fir Hill Group Home
08.2019 - 02.2021

Dallas High School

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Jocelyn Gaitan