Jocelyn Gomez
Dallas,TX
Summary
Dedicated professional with a proven track record at Weems & Stephens Equine Hospital, excelling in organization and time management. Demonstrated expertise in greeting clients, data entry, and maintaining confidentiality. Achieved significant improvements in client satisfaction and operational efficiency. Skilled in technology, adept at fostering positive relationships and exceeding employer expectations.
Overview
4
4
years of professional experience
Work History
Receptionist
Weems & Stephens Equine Hospital
01.2022 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Infant Teacher
Boots & Bows
03.2021 - 01.2022
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
Education
Coronado High School
El Paso, TX05.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Tech-Savvy
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Weems & Stephens Equine Hospital
01.2022 - 01.2025
Infant Teacher
Boots & Bows
03.2021 - 01.2022
Coronado High School
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