Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Gonzalez

Kenosha,WI

Summary

Proficient Shipping Coordinator adept at keeping teams moving quickly and accurately to achieve shipping goals. Organized and detail-oriented with strong management of resources and deadlines. Bringing 1 year of expertise in related roles.

Overview

5
5
years of professional experience

Work History

Shipping Coordinator

Arvato Bertelsmann
Kenosha, WI
06.2020 - 04.2022
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Reviewed paperwork to determine priorities and set schedules.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Controlled adherence to customs import and export requirements through oversight and communication.
  • Maintained accurate computer records of materials weights and identified variances.
  • Organized storage areas to optimize materials movements.

Server

BBQ Productions
Third Lake, IL
07.2021 - 02.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Team Member

Menards
Kenosha, WI
06.2020 - 07.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Barista

Target
Kenosha, WI
08.2017 - 04.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prioritized drink requests while managing interruptions.

Education

High School Diploma -

Indian Trail High School And Academy
Kenosha, WI
06.2019

Skills

  • Materials Requisition
  • Box and Container Packing
  • Inventory Monitoring and Management
  • Workflow Planning
  • Pattern Recognition
  • Storage and Supply Management

Timeline

Server

BBQ Productions
07.2021 - 02.2022

Shipping Coordinator

Arvato Bertelsmann
06.2020 - 04.2022

Team Member

Menards
06.2020 - 07.2021

Barista

Target
08.2017 - 04.2019

High School Diploma -

Indian Trail High School And Academy

Similar Profiles

CREATE PROFILE
Jocelyn Gonzalez