Jocelyn Gonzalez
Ulysses
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Agave Azul Mexican Restaurant
1104 E Oklahoma Ave
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Cleaner- Owner
Cleaning Services
Colorado Springs
01.2016 - 03.2023
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Managed day-to-day business operations.
Bookkeeping Assistant
Guerreros Financial
Colorado Springs, CO
01.2018 - 12.2019
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
Education
BBA - Accounting
University of Colorado At Colorado Springs
Colorado Springs, CO12-2019
Skills
- Effective Team Leadership
- Self motivation
- Proficient Conflict Mediator
- Customer Engagement
- Target Oriented
- Detail-Oriented Approach
Languages
Spanish
Native or Bilingual
Certification
Bookkeeping Certification
Timeline
Supervisor
Agave Azul Mexican Restaurant
03.2023 - Current
Bookkeeping Assistant
Guerreros Financial
01.2018 - 12.2019
Cleaner- Owner
Cleaning Services
01.2016 - 03.2023
BBA - Accounting
University of Colorado At Colorado Springs