Jocelyn Gottschalk
Middletown ,NJ
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Office management and schedule organizing to help with smooth weekly agendas
Overview
23
23
years of professional experience
Work History
Front Supervisor/Prior Authorization Specialist
Dermatology And Skin Cancer Center
Red Bank, NJ
02.2023 - 05.2024
- Enhanced patient care by implementing efficient processes and utilizing resources effectively.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Reduced turnaround time for prior authorization requests by utilizing electronic submission methods.
- Improved patient satisfaction with timely and accurate processing of prior authorizations for medications and procedures.
- Enhanced communication between healthcare providers and insurance companies, ensuring prompt resolution of issues related to prior authorizations.
- Managed all prior authorizations
Bookeeper
Cookson & Hunt, Int
Red Bank
08.2019 - 02.2023
- Maintained and processed invoices, deposits and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Office Manager
Dr. Sharon Angelo
Shrewsbury, NJ
01.2016 - 03.2018
- Optimized organizational systems for insurance payment collections, AP/AR, deposits and bookkeeping.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed employees schedule and payroll
Commissions Manager
First Montauk Securities
Red Bank
06.2001 - 05.2004
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility
- Processed insurance and mutual fund payroll and accounting activities
Education
Accounting
Monmouth University
Long BranchSkills
- Front Desk Operations
- Bookkeeping Support
- Typing and Filing
- Patient Eligibility Requirements
- Patient Reception Management
- Customer Relations
- Accounting and Bookkeeping
- Understanding of insurance details
- Retro-Authorizations
- Billing Procedures
- Provider Relations
- Prescription Coordination
- Authorizations
- HIPAA Compliance Knowledge
- Healthcare Regulations Understanding
- Prior Authorization Process
- CPT coding knowledge
Timeline
Front Supervisor/Prior Authorization Specialist
Dermatology And Skin Cancer Center
02.2023 - 05.2024
Bookeeper
Cookson & Hunt, Int
08.2019 - 02.2023
Office Manager
Dr. Sharon Angelo
01.2016 - 03.2018
Commissions Manager
First Montauk Securities
06.2001 - 05.2004
Accounting
Monmouth University