Summary
Overview
Work History
Skills
Certification
Hobbies and Interests
Timeline
AssistantManager

Jocelyn Greenlee

San Mateo,CA

Summary

Results-driven Web Program Manager with 4+ years of experience in successfully managing and delivering complex web development projects. Seeking a challenging role to utilize my expertise in web program management, search engine optimization, and leadership skills to drive the success of innovative web initiatives and business growth.

Overview

10
10
years of professional experience
4
4

Certifications

Work History

Web Program Manager

Yubico, Inc.
05.2022 - 01.2025
  • Led the planning, execution, and delivery of multiple concurrent web development projects, ranging from corporate websites to e-commerce platforms, ensuring successful project outcomes
  • Collaborated closely with cross-functional teams, including designers, developers, content creators, and marketing teams, to align project requirements, milestones, and deliverables
  • Developed project plans, timelines, and budgets, closely monitoring project progress and proactively addressing any risks or issues that arose during the development cycle
  • Conducted regular project status meetings, providing updates to stakeholders and managing expectations throughout the project lifecycle
  • Implemented agile methodologies, facilitating daily stand-ups, sprint planning, and retrospectives, resulting in improved collaboration, transparency, and project efficiency
  • Worked closely with clients and internal teams to define project scope, gather requirements, and ensure alignment with business objectives and user needs
  • Conducted thorough quality assurance testing, ensuring websites met industry standards, accessibility guidelines, and user experience best practices
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Leveraged project management processes and tools to define and execute projects.

Sales Enablement Program Manager

Yubico, Inc.
05.2021 - 06.2022
  • Led the design, development, and implementation of sales enablement programs and initiatives to enhance sales team productivity, effectiveness, and revenue growth
  • Collaborated closely with sales leadership, marketing, product, and operations teams to align sales enablement strategies with business goals and sales objectives
  • Developed and implemented sales enablement frameworks, processes, and tools to streamline sales operations, optimize the buyer's journey, and improve sales conversion rates
  • Conducted comprehensive needs assessments to identify sales skill gaps and training requirements, developing and delivering targeted training programs, sales playbooks, and sales collateral
  • Leveraged technology and sales enablement platforms to provide sales teams with easy access to relevant content, training resources, and sales tools
  • Collaborated with subject matter experts and stakeholders to develop and update sales training materials, product knowledge resources, and competitive intelligence insights

Office Manager

Yubico, Inc.
06.2019 - 05.2021
  • Coordinated and maintained executive calendars, scheduling meetings, appointments, and travel arrangements
  • Oversaw facilities management, including workspace organization, maintenance requests, and office supplies procurement
  • Managed vendor relationships, negotiated contracts, and supervised service providers to ensure quality services and cost-effective solutions
  • Assisted in HR-related tasks, such as onboarding new employees, managing employee records, and coordinating office events
  • Supported finance and accounting functions, including expense tracking, invoice processing, and budget management
  • Assisted in the coordination of company-wide meetings, events, and team-building activities

Administrative Assistant I

Stanford Healthcare
10.2017 - 08.2018
  • Collaborated with cross-functional teams to ensure effective communication and coordination of administrative activities
  • Managed and tracked departmental expenses, employee timecards, processed invoices, and maintained budget records
  • Coordinated and organized departmental events, including conferences, workshops, and seminars
  • Provided comprehensive administrative support to 4 Directors of Supply Chain ELT within Stanford Healthcare

Skills

  • Jira
  • Web Program Management
  • Cross-Functional Collaboration
  • Stakeholder Management
  • Web Analytics & Reporting
  • Agile Methodologies
  • Project Planning & Execution
  • Work Planning and Prioritization
  • Digital brand development
  • Search engine optimization

Certification

  • SEO (Search Engine Optimization) Foundations, 06/01/23
  • Emotional Intelligence for Project Managers, 06/01/23
  • CyberSecurity Foundations: Security Architecture, 06/01/23
  • Scrum Alliance Certified Product Owner, 09/2024

Hobbies and Interests

  • SEO Strategy
  • Photography
  • Travel

Timeline

Web Program Manager

Yubico, Inc.
05.2022 - 01.2025

Sales Enablement Program Manager

Yubico, Inc.
05.2021 - 06.2022

Office Manager

Yubico, Inc.
06.2019 - 05.2021

Administrative Assistant I

Stanford Healthcare
10.2017 - 08.2018

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Jocelyn Greenlee