Jocelyn Gusta

Work History

HealthTrust Work Force Solutions

02.2023 - 11.2023

Promptly corresponded with applicants with 100% response rate and coordinated and conducted interviews.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Hired nurses and initiated new hire paperwork process.
Followed up with leads to explain application process and answered questions to increase interest.
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Explained human resources policies, procedures, laws, standards, and regulations to each employee.
Responded to trends, developments, threats and opportunities to increase conversion rates.
Developed and implemented onboarding and orientation programs for new employees.
Created job postings and job descriptions for boards.
Oversaw payroll for my working nurse count

PinePoint Marketing

08.2021 - 02.2023

Communicated with Hiring Managers to decide on qualifications for positions
Placed 10-20 candidates weekly across 3 offices using communication skills to persuade and inform candidates about what the company has to offer
Maintained rank of top 10 recruiter weekly
Used writing skills to collaborate with hiring team to post job ads
Maintained recruitment budget
Reached out to an average of 650 people weekly with relevant education and experience
Created reputable report with candidates by using great listening skills and follow ups
Created and analyzed surveys of applicants and hiring managers to choose efficient recruiting and hiring methods
Operated and maintained applicant tracking and candidate management systems.
Managed brands’ social media communications
Regularly met with job board personnel.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Bloomingdales

02.2021 - 08.2021

Managed social media accounts to generate sales for high end departments
Exceeded sale goals of 10k dollars each week
Managed online sale records and CRMS to drive sales above 60k a month
Provided excellent customer service for clients on sales floor
Collaborated with merchandising team to style sales floor for the appeal of clients.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Processed payments and provided receipts to establish proof of transaction.
Logged reports, expenses, receipts, and sales in company database.

Savoy Bar And Grill

05.2018 - 08.2019

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.