Jocelyn G Vosler
Pilot Mountain,NC
Summary
Experienced in providing exceptional customer service at The Tilted Ladder and known for excelling in communication and service. I was featured in Yadkin Valley Magazine, 2022 for providing excellent customer service. Skilled in managing high-volume environments and improving dining experiences.
Overview
5
5
years of professional experience
Work History
CNA
Northern Regional Hospital
Mount Airy, NC
06.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
Waitress
The Tilted Ladder
Pilot Mountain, NC
01.2022 - Current
- Provide exceptional service to customers by taking orders, serving food and drinks, and ensuring a positive dining experience.
- Efficiently manage up to ten tables at once, ensuring timely service and addressing customer concerns or special requests.
- Collaborate closely with kitchen and bar staff to ensure orders are prepared accurately, and served in a timely manner.
- Manage cash and process payments, ensuring accuracy in billing, and secure transaction handling.
- Receive positive feedback from customers for attentiveness, friendly demeanor, and efficient service.
- Featured in Yadkin Valley Magazine for exceptional service, demonstrating a commitment to excellence in customer care.
Afternoon Day Care Teacher
Mount Pilot Child Enrichment Center
Pilot Mountain, NC
10.2022 - 05.2023
- Managed a class of 8 toddlers, ensuring their safety, development, and well-being in a nurturing environment
- Developed and implemented age-appropriate activities to promote learning and social development
- Worked closely with a team of educators to provide a positive and supportive classroom atmosphere
- Recognized for patience and creativity in engaging young children in both structured and free-play activities
Ice Cream, Expo, Drive-Thru, and Cashier
Dairi-O
Archdale, NC
02.2020 - 06.2021
- Provided exceptional customer service in various roles, including handling orders at the drive-thru, serving ice cream, and managing the cash register
- Ensured smooth and efficient operations during high-volume periods, assisting customers with menu selections and processing payments accurately
- Collaborated with team members to maintain cleanliness and organization in the work area
- Demonstrated excellent communication skills while interacting with customers to resolve any questions or concerns
Education
Associate Degree - Nursing
Surry Community College
05.2026
High School Diploma -
East Surry High School
Pilot Mountain, NC06.2022
Skills
- Collaborative Teamwork
- Task Prioritization Skills
- Flexible Problem Solving
- Precision in Task Execution
- Dining customer service
- Serving expertise
- Compassionate communication
- Patient care
Affiliations
Camp Counselor
Mountain Top Youth Camp — Pinnacle, NC
Summer 2021 – Present (Seasonal)
- Led a cabin of 14-17 girls, ensuring their safety, well-being, and enjoyment throughout their camp experience.
- Supervised daily routines, meals, and group activities, providing guidance and support to campers.
- Maintained a positive, fun, and supportive environment, fostering personal growth and camaraderie among campers
References
References available upon request.
Timeline
CNA
Northern Regional Hospital
06.2023 - Current
Afternoon Day Care Teacher
Mount Pilot Child Enrichment Center
10.2022 - 05.2023
Waitress
The Tilted Ladder
01.2022 - Current
Ice Cream, Expo, Drive-Thru, and Cashier
Dairi-O
02.2020 - 06.2021
Associate Degree - Nursing
Surry Community College
High School Diploma -
East Surry High School
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