Jocelyn Hagar
Andrews,TX
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Lowe's Market
Decatur, TX
05.2022 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Managed cash drawer, ensuring accuracy during cash handling and end-of-shift reconciliation.
- Adapted to changing priorities in a fast-paced retail environment while maintaining service quality.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Camp Counselor
City Of Bridgeport, Texas
Bridgeport, TX
05.2023 - 08.2023
- Supervised daily activities for children, ensuring safety and engagement in camp programs.
- Assisted in planning and implementing educational and recreational activities tailored to diverse age groups.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Transported and escorted program participants to and from activities and on field trips.
- Prepared reports for management regarding status and progress of recreational activities.
Child Caregiver
Wise Owl's Learning Center
Decatur, TX
09.2024 - 10.2024
- Supervised daily activities, ensuring safety and engagement for children in care.
- Assisted with lesson planning, fostering a creative learning environment.
- Implemented behavioral management techniques to promote positive interactions among children.
- Communicated effectively with parents regarding children's progress and development needs.
- Maintained cleanliness and organization of the classroom to enhance learning experiences.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Volleyball Coach
Bridgeport Middle School
Bridgeport, TX
03.2023 - 05.2023
- Developed and implemented practice plans to enhance team skills and performance.
- Provided individual coaching to improve players' techniques and game strategies.
- Fostered a positive team environment, encouraging collaboration and sportsmanship.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
- Streamlined communication between players, parents, and staff through the use of online platforms and regular meetings.
Child Caregiver
Nanny, Care.com
Decatur, TX
06.2024 - 08.2024
- Adapted activities based on individual children's needs, promoting inclusivity and growth.
- Collaborated with team members to create a supportive and nurturing atmosphere for children.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Logged information regarding naps, feedings, and any medications administered.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Receptionist
Modern Nails and Spa
Bridgeport, TX
11.2025 - 03.2026
- Greeted clients and managed front desk operations to ensure seamless customer experiences.
- Scheduled appointments and coordinated services to optimize daily workflow.
- Managed inventory of supplies, ensuring availability for daily operations.
- Processed payments efficiently while maintaining accurate financial records.
- Assisted in training new staff on front desk procedures and customer service protocols.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Education
Bridgeport High School
Bridgeport, TX05-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Customer service
Timeline
Receptionist
Modern Nails and Spa
11.2025 - 03.2026
Child Caregiver
Wise Owl's Learning Center
09.2024 - 10.2024
Child Caregiver
Nanny, Care.com
06.2024 - 08.2024
Camp Counselor
City Of Bridgeport, Texas
05.2023 - 08.2023
Volleyball Coach
Bridgeport Middle School
03.2023 - 05.2023
Cashier
Lowe's Market
05.2022 - 08.2022
Bridgeport High School