Jocelyn Hall
East Leroy,MI
Summary
Dynamic and results-driven professional with a proven track record at University Title Agency, adept in customer/client relations and organization skills. Excelled in maintaining high standards of service, managing schedules efficiently, and enhancing operational workflows. Demonstrated exceptional verbal and written communication, ensuring customer satisfaction and streamlined office operations.
Overview
4
4
years of professional experience
Work History
Receptionist
University Title Agency
05.2024 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- I also organized files and delivered and deposited checks.
Lawn Care Worker
SEMCO Energy Gas
05.2023 - 08.2023
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
- Maintained grounds by trimming, weeding, and general clean-up.
- Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
Cook
Station 66
05.2020 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- I would also work as a cashier, clean off tables, and also scoop ice cream.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Lawrence Technological University
Southfield, MI05.2027
High School Diploma -
Athens Junior/ Senior High School
Athens, MI05.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Scheduling appointments
- Data inputting
- Schedule Management
- Mail handling
- Calendar Management
Timeline
Receptionist
University Title Agency
05.2024 - 06.2024
Lawn Care Worker
SEMCO Energy Gas
05.2023 - 08.2023
Cook
Station 66
05.2020 - 08.2023
High School Diploma -
Kellogg Community College
High School Diploma -
Lawrence Technological University
High School Diploma -
Athens Junior/ Senior High School
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