Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Hall

East Leroy,MI

Summary

Dynamic and results-driven professional with a proven track record at University Title Agency, adept in customer/client relations and organization skills. Excelled in maintaining high standards of service, managing schedules efficiently, and enhancing operational workflows. Demonstrated exceptional verbal and written communication, ensuring customer satisfaction and streamlined office operations.

Overview

4
4
years of professional experience

Work History

Receptionist

University Title Agency
2024.05 - 2024.06
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • I also organized files and delivered and deposited checks.

Lawn Care Worker

SEMCO Energy Gas
2023.05 - 2023.08
  • Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
  • Achieved customer satisfaction by providing timely and efficient lawn care services.

Cook

Station 66
2020.05 - 2023.08
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • I would also work as a cashier, clean off tables, and also scoop ice cream.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Kellogg Community College
Battle Creek, MI

High School Diploma -

Lawrence Technological University
Southfield, MI
05.2027

High School Diploma -

Athens Junior/ Senior High School
Athens, MI
05.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Verbal and written communication
  • Scheduling
  • Scheduling appointments
  • Data inputting
  • Schedule Management
  • Mail handling
  • Calendar Management

Timeline

Receptionist

University Title Agency
2024.05 - 2024.06

Lawn Care Worker

SEMCO Energy Gas
2023.05 - 2023.08

Cook

Station 66
2020.05 - 2023.08

High School Diploma -

Kellogg Community College

High School Diploma -

Lawrence Technological University

High School Diploma -

Athens Junior/ Senior High School
Jocelyn Hall