Overview
Work History
Education
Skills
Timeline
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JOCELYN HARRIS

Professional Photographer
Indianapolis,IN

Overview

6
6
years of professional experience

Work History

Professional Photographer

IAmJpeg
01.2018 - Current
  • Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
  • Consulted with clients to discuss style preferences to create mutually agreeable project parameters.
  • Scheduled and booked locations for photoshoot working collaboratively with clients and contacts.
  • Photographed high quality images for various print and digital projects from different angles and perspectives capturing perfect images.
  • Displayed portfolio to show off best work to potential clients promoting skills and value.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Created Digital Visual Boards through Pinterest to present custom concepts with potential clients.
  • Designed and built custom sets for photoshoots within clients budget.
  • Created aesthetically pleasing advertisement complimenting clients and their product.
  • Experimented with different lighting effects to deliver unique images.
  • Shot complex photos and videos in controlled space, field and remote environments.
  • Maintained various studio equipment.
  • Scouted unique locations and curated props for shoots.
  • Prioritized and organized projects to efficiently accomplish service goals and deadlines.
  • Assessed social media activities through insights, engagement, and trends to curate effective daily content to target audience and maximize engagement.
  • Enhanced business operations by utilizing successful marketing and outreach strategies to bring in clients through multiple social media platforms including Instagram, TikTok, Facebook, Twitter and Thread.
  • Assisted with co-creation of business website to reflect personal style of photography to display client portfolio and promote skills to potential clients.

Project Support Professional

Lowe’s Home Improvement
09.2017 - Current
  • Coordination and communication between various departments to achieve project goals and deadlines.
  • Review and validate scope of work and scheduling with customers and service providers to ensure successful service delivery and project expectations.
  • Provide support assisting customer calls regarding queries and concerns by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
  • Abide by data protection laws by maintaining discretion handling confidential information.
  • De-escalate situations involving dissatisfied customers, offering patient assistance, empathy, support and resolutions.
  • Monitored progression of over 25 projects daily maintaining open communication by presenting regular updates on project status to ensure seamless experience and customer satisfaction.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Established rapport and engaged with customers to build lasting professional relationships.
  • Analyzed project performance data to identify areas of improvement.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Education

Design And Visual Communications

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Arsenal Technical High School
Indianapolis, IN
06.2010

Skills

  • Proficient in Adobe Suites Programs, Capture One, and Beauty Retouch Panel
  • Excellent Time Management
  • Creative Direction
  • Exposure and Lighting Techniques
  • Advanced Image Editing and Retouching
  • Special Effects
  • Camera Setup
  • DSLR Camera use
  • Travel

Timeline

Professional Photographer

IAmJpeg
01.2018 - Current

Project Support Professional

Lowe’s Home Improvement
09.2017 - Current

Design And Visual Communications

Ivy Tech Community College of Indiana

High School Diploma -

Arsenal Technical High School

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JOCELYN HARRISProfessional Photographer