Jocelyn Herrera

Skilled Front Desk Customer Service Representative with solid background and customer service environments. Experience includes managing front desk operations, handling high-volume customer inquiries, and resolving complex issues to ensure customer satisfaction. Strengths include multitasking abilities, communication skills, and proficiency in using software tools for booking and record maintenance. Demonstrated impact by maintaining smooth front office functions, enhancing customer experiences, and contributing to overall business growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.