Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jocelyn Hurst

Birmingham

Summary

Driven professional prepared to excel in dynamic and fast-paced environments. Background includes supporting project teams with research, focus, and attention to detail, contributing to successful outcomes. Focused on team collaboration and adaptability, with strong organizational skills and effective communication. Working towards the common goal of the team while maintaining work-based relationships and exercising the mission statement of the teams efforts.

Overview

6
6
years of professional experience

Work History

Life Guard/Lead

Shipwreck Island
04.2018 - 09.2018
  • Providing customer service while ensuring the safety and happiness of water park guests. Held the position of Lead, ensuring that the employees at my attraction rotated in and out and took breaks on time to ensure all hands were on deck while also allowing them ample time to have a break.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.

Media Director/Photographer

Camp Cosby YMCA
04.2024 - 07.2024
  • Providing lasting life-long memories for children from ages 6–16 while simultaneously running the media team involving two photographers and myself, managing 1,000+ photo uploads a day, and creating priceless graphics and slideshows every week. A portfolio can be provided.
  • Handled external communications with media and public relations professionals.
  • Increased brand awareness by developing and executing comprehensive media strategies.
  • Led training initiatives for junior team members, ensuring continued professional development within the organization''s media department.
  • Bought advertising space in newspapers and magazines. One photo of mine made the cover of Birminghams Best*

Medical Assistant Intern

Alabama Pediatrics
01.2024 - 06.2024
  • Providing clerical service to patients and families, scheduling appointments, and interning with the medical staff on the medical floor. Gained experience in scheduling, customer service, communication, and medical terminology, among other skills. This was a spring semester internship only.
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.

Secretary

Northport Medical Center DCH
12.2021 - 08.2022
  • Maintained admission and discharge records, patient charts and second-hand patient care needs. Assisted medical staff in communication and surgical scheduling.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • More work experience held, keeping repetitive skills from taking up time and space. Willing to discuss this further
  • Answered multi-line phone system and enthusiastically greeted callers.

Server

Olive Garden
10.2021 - 04.2022
  • Service customers’ meals from early lunch to an evening dinner while providing a good experience and quality service. Being able to manage at least four tables simultaneously with different orders, requirements, and times while assisting the rest of the restaurant team in having a successful shift. Able to work well in a rush hour setting, experience in interactions with hard-to-please guests and responses.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bookseller/Barista

Books-a-Million
05.2018 - 10.2019
  • Providing customer service from the sales floor to the cafe. Assisting customers with recommendations and finding exactly what they are looking for in books and beverages alike. Restocking merchandise and fridges to ensure fresh products were on the floor at all times. Only left due to a car accident knocking me into recovery for a few months after surgery.
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.

Education

Bachelor of Science - Psychology

University of Alabama At Birmingham
Birmingham, AL
12-2025

Skills

  • Verbal and written communication
  • Professionalism
  • Punctuality
  • Driven
  • Document preparation
  • Honest and dependable
  • Customer service
  • Team leadership
  • Reliable and responsible
  • Attentive and observant
  • Active listening
  • Adaptable and flexible

Languages

German
Elementary

Timeline

Media Director/Photographer

Camp Cosby YMCA
04.2024 - 07.2024

Medical Assistant Intern

Alabama Pediatrics
01.2024 - 06.2024

Secretary

Northport Medical Center DCH
12.2021 - 08.2022

Server

Olive Garden
10.2021 - 04.2022

Bookseller/Barista

Books-a-Million
05.2018 - 10.2019

Life Guard/Lead

Shipwreck Island
04.2018 - 09.2018

Bachelor of Science - Psychology

University of Alabama At Birmingham

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Jocelyn Hurst