Jocelyn Inverdale
Jersey City,NJ
Summary
Dedicated and detail-oriented Medical Scribe Ambassador with a proven track record of excellence in documentation and team leadership. Skilled in accurately transcribing medical information, mentoring new scribes, and streamlining workflows to support healthcare providers. Committed to delivering high-quality work and fostering collaboration to enhance patient care and provider efficiency.
Overview
4
4
years of professional experience
Work History
Medical Scribe Ambassador
Scribe America
East Orange, NJ
09.2024 - Current
- Reviewed patient records to code and abstract information on medical diagnosis and procedures.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Assisted in coding diagnoses and procedures to streamline billing processes.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Ensured all medical records were up-to-date for audits and quality control checks.
- Made corrections when needed to grammar, spelling, and syntax.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Conducted thorough research on medical terminology to ensure accuracy in documentation.
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
- Verified accuracy of dictated reports prior to release for physician review.
- Monitored duration of basic lab results and screening procedures.
Medical Scribe
Scribe America
East Orange, NJ
08.2023 - 09.2024
- Transcribed audio recordings of medical consultations into comprehensive written documents.
- Made corrections when needed to grammar, spelling, and syntax.
- Evaluated charts, documents and orders and made timely corrections.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Assisted in coding diagnoses and procedures to streamline billing processes.
- Followed clinicians throughout shift in high-volume, busy environments.
- Conducted thorough research on medical terminology to ensure accuracy in documentation.
- Communicated effectively with staff members across departments to ensure that all necessary paperwork is completed correctly and promptly.
Associate
ShopRite
Jersey City, NJ
03.2022 - 04.2023
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Trained new team members in cash register operation, stock procedures and customer services.
- Investigated and resolved issues to drive better service for customers and employees.
- Greeted customers to determine wants or needs.
Cashier
Stop and Shop Supermarket
Bayonne, NJ
01.2021 - 11.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed refunds for worn, damaged and broken merchandise.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY08.2019
Psychology
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Record and File Management
- Reliable and Punctual
- EMR Charting
- Creative Problem Solving
- Verbal and Written Communication
- Data Entry
- Attention to Detail
- Relationship Building
- Work Planning and Prioritization
- Decision Making
- Customer Service
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Safety and Cleanliness Standards
- Building Customer Relationships and Loyalty
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Flexible Hours
- Security Practices
- Adaptable and Flexible
- Adaptability in Fast-paced environments
- Patient history taking
- Records organization
- Medical terminology proficiency
- Documentation skills
- Anatomy and physiology
- Information gathering techniques
- HIPAA compliance
- Medical abbreviations
- Strong communication skills
- Critical thinking
- Workflow improvements
- Patient charting expertise
- Chart organization
Timeline
Medical Scribe Ambassador
Scribe America
09.2024 - Current
Medical Scribe
Scribe America
08.2023 - 09.2024
Associate
ShopRite
03.2022 - 04.2023
Cashier
Stop and Shop Supermarket
01.2021 - 11.2021
High School Diploma -
Port Richmond High School
Psychology
College of Staten Island of The City University of New York