Summary
Overview
Work History
Education
Skills
Bilingual
Certification
Timeline
background-images

Jocelyn Ixcoy

Long Beach,CA

Summary

Dedicated professional with experience as an Administrative Assistant at Yusen Logistics & Mitsui Soko, skilled in maintaining confidentiality and enhancing team collaboration. Providing customer service support and engaging with coworkers. Providing customer orders in a timely manner. Proven ability in child development and safety monitoring, fostering positive social skills in young learners.

Committed to creating organized, hygienic environments that promote effective learning and communication with parents.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Daycare Assistant Teacher/Volunteer

Home Child Care Business
11.2023 - Current
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Cashier Assistant, Kitchen Assistant

Dunkin' Donuts
08.2023 - Current
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items. Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Provided backup support to other staff members during busy periods or staff shortages.

Administrative Assistant

Yusen Logistics
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

Mitsui Soko
01.2020 - Current
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items. Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Provided backup support to other staff members during busy periods or staff shortages.

Education

Certificate - Child Development

Cerritos College
Norwalk, CA

Skills

  • Patience and empathy
  • Child Development
  • Safety monitoring
  • Hygiene and cleanliness
  • Classroom management
  • Parent-teacher communication
  • Teamwork and collaboration
  • Problem-solving
  • Office administration
  • Computer skills
  • Data entry
  • Customer service
  • Scheduling and calendar management
  • Dedicated team player
  • Appointment scheduling
  • Team leadership
  • Cash handling
  • Punctual and reliable
  • Positive attitude

Bilingual

English & Spanish

Certification

CPR & First Aid Kit

Finger prints

Timeline

Daycare Assistant Teacher/Volunteer

Home Child Care Business
11.2023 - Current

Cashier Assistant, Kitchen Assistant

Dunkin' Donuts
08.2023 - Current

Administrative Assistant

Yusen Logistics
08.2022 - Current

Administrative Assistant

Mitsui Soko
01.2020 - Current

Certificate - Child Development

Cerritos College

Similar Profiles

CREATE PROFILE
Jocelyn Ixcoy