Jocelyn Kennard

• Answering incoming calls, directed calls to correct parties and taking messages
• Operated office machines such as: Photocopy machine, scanner, and office computers
• Computed, recorded, and proofread data and other information, such as records and reports
• Maintained and updated filing, inventory, mailing, and database systems, either manually or using an office computer

• Ensuring that I strive to create a customer focused shopping environment
• My greeting and response to all customers in a professional manner ensuring proper merchandise presentation
• I am to maintain a clean work area at all times
• As an associate of Ross, I am responsible but not limited to the following job assignments; Cashier, Sales Associate, Markdowns, Fitting Room Attendant, Stockroom, Jewelry, Customer Service and Recovery and Sizing
• A Field Associate may be required to perform additional tasks, in specific situations
• These tasks help achieve our customer service and operational goals

• Service, clean and supply restrooms, clean building floors by sweeping, mopping, scrubbing, or vacuuming
• Gather and empty trash and transport it to proper areas
• Clean windows, glass partitions, and mirrors using soapy water and other non-toxic cleaners, sponges and squeegees
• Requisition supplies and equipment needed for cleaning and maintenance duties.

• Maintained cleanliness of the Asplungh Building
• Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards were not created
• Notified managers concerning the need for major repairs or additions to the building operating system
• Selected the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.

• Operated an Ultra-speed 2001/DC-1 Buffer to maintain cleanliness of the floors
• Responsible for the distribution of toxic solutions
• Requested supplies and equipment needed for cleaning and maintenance duties
• Served as an HVAC instructor to new employees
• Mixed water, detergents, and acids in containers to prepare cleaning solutions
• Followed procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures
• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards were met at various hotels
• Emptied wastebaskets, cleaned ashtrays, and transported other trash and waste to disposal areas
• Cleaned rugs, carpets, upholstered furniture, and draperies using vacuum cleaners.

Cleaned dorms, offices hallways, collected trash Cleaned classrooms polished furniture, used disinfected chemicals where needed also bathrooms