Jocelyn Lara
Munroe Falls,OH
Summary
Dynamic and dedicated worker with a strong work ethic. Proven ability to resolve customer complaints and enhance satisfaction while efficiently managing multitasking in a fast-paced environment. Recognized for maintaining high cleanliness standards and fostering teamwork, ensuring timely and exceptional service.
Overview
3
3
years of professional experience
Work History
Pizza Insider/Driver/trainer
Romeos Pizza
Tallmadge, OH
06.2023 - 01.2026
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Delivered pizzas efficiently, ensuring timely arrival and customer satisfaction.
- Communicated effectively with customers regarding order status and delivery updates.
- Prepared and assembled pizzas according to customer specifications.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
Education
High School Diploma -
Tallmadge High School
Tallmadge, OH05-2025
Skills
- Strong work ethic
- Efficient multitasking
- Reliability and punctuality
- Complaint resolution
- Cleanliness and sanitation
- Stress tolerance
Timeline
Pizza Insider/Driver/trainer
Romeos Pizza
06.2023 - 01.2026
High School Diploma -
Tallmadge High School