Jocelyn Litalien
Center Barnstead,NH
Summary
Proven professional with extensive experience at Rockingham County Department of Corrections, adept in processing procedures and incident reporting. Demonstrates exceptional multitasking abilities and efficient problem-solving skills. Certified in CPR/AED, PATH, and OC sabre red, showcasing a blend of technical proficiency and strong interpersonal communication. Achieved smooth operational transitions, enhancing safety and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Officer
Rockingham County Department Of Corrections
08.2022 - Current
- Responsible for safely and efficiently running blocks and ensuring the safety and well-being of the inmates housed on said block by enforcing rules and regulations of the facility.
- Processing inmates, getting the needed information and demographics from them when they arrive at the facility and informing them of what paperwork they’re signing and what.
- Preparing oncoming shifts effectively and ensuring the start to their shift is smooth and well prepared (court list, MAT, set up sentence complete inmates, etc.)
- Responding to incidents in a timely manner and securing the scene of the incident to prevent escalation or further issues from arising.
Crew Member
Chipotle
07.2021 - 08.2021
- Tasked with opening grill, efficiently preparing for the onslaught of customers.
- Ensuring the cleanliness of each workstation, tools, equipment, cooking meat properly, etc. to prevent food borne illnesses and cross contamination of food.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Sales Associate
Goodwill NNE
10.2019 - 03.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Effectively communicating with customers and answering questions they may have without calling a supervisor for help, efficiently problem solving.
- Organizing each section of the store by colour, size, type of item to make the store presentable and neat.
- Quality control of donations the store receives and determining what is viable to be put on the sales floor and what should be discarded due to poor conditions.
- Appropriately pricing items that would be put on the sales floor, examining the quality of each item, and producing a set amount of product within a certain timeframe.
Cashier
Shaws Star Market
12.2018 - 10.2019
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Communicating with the public and making the end of their shopping experience pleasant.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Concord High School
Concord, NH06.2022
Skills
- Processing procedures
- Incident Reporting
- De-Escalation Techniques
- Consistent work ethic
- Self sufficient
- Efficient leadership skills
- Block supervision
Certification
- CPR / AED
- PATH
- OC sabre red
- Securpass body scanner
- X26P AXON taser
- Pepperball
Timeline
Correctional Officer
Rockingham County Department Of Corrections
08.2022 - Current
Crew Member
Chipotle
07.2021 - 08.2021
Sales Associate
Goodwill NNE
10.2019 - 03.2021
Cashier
Shaws Star Market
12.2018 - 10.2019
High School Diploma -
Concord High School