Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Lugo

Douglas,AZ

Summary

Dedicated working professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Processing Coordinator

SOSI
Douglas, AZ
01.2023 - Current

Receive data already gathered by an immigration officer/agent for intital intake of detainees
Maintain well-being of deetainees outside of a secure complex, inventorying, tagging, and store detainee's personal property for tracking purposes
Communicate in the Spanish language
Log the status of welfare checks of occupants, visual inspections of temporary holding areas and input information into the appropriate processing system
Draft and maintain administrative paperwork and reports related to property, transportation and deportation documentation
Enter data in customer portal, linking familiy units and family groups (FMU/FMG) in e3
Store property and conducts intentories
Conduct roll calls, and performing duties related to care of those in custody
Update moduals with cell assignments and custodial actions (food, medical, phone calls, and other amenities)

Direct Support Professional

Echoing Hope Ranch
Hereford, AZ
04.2021 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Assisted with daily living activities, running errands and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.

Cashier

Sears
Sierra Vista, AZ
02.2018 - 09.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Beauty Team Member

Target
Sierra Vista, AZ
10.2017 - 02.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.

Education

High School Diploma -

Douglas High School
Douglas, AZ
05.2016

Skills

  • First Aid Certification
  • Routine Adjustment
  • Ability to Lift
  • Status Updates
  • Injection Administration
  • Leadership
  • Critical Thinking
  • Quick Decision Making
  • Coordination
  • Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Processing Coordinator

SOSI
01.2023 - Current

Direct Support Professional

Echoing Hope Ranch
04.2021 - Current

Cashier

Sears
02.2018 - 09.2018

Beauty Team Member

Target
10.2017 - 02.2018

High School Diploma -

Douglas High School
Jocelyn Lugo