Jocelyn Martinez
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Crew Member and Cashier
McDonald’s
Chicago, IL
05.2024 - 08.2024
- Provided exceptional customer service in the drive-thru, leading to an increase in customer satisfaction ratings.
- Took and processed customer orders with a high accuracy.
- Performed a cleaning schedule that improved overall store cleanliness, resulting in positive feedback from management.
Packer
Staffing Network
Chicago , IL
06.2023 - 09.2023
- Developed effective communication skills by working with others to create cardboard boxes for packaging.
- Participated in cross training activities, gaining proficiency in multiple packaging roles as well as enhancing team flexibility.
Packer
Triune Staffing
Chicago, IL
05.2023 - 06.2023
- Putting meat and vegetables on a stick while the line is running, improving the production line.
- Accurately measured and labeled meat packages, improving inventory.
Packer
Amity Packing Company Inc
Chicago, IL
05.2022 - 08.2022
- Packaged meat products with a focus on quality control, while making sure to follow safety rules.
- Demonstrated strong management skills by consistently meeting production deadlines.
Line Cook
Devil Dawgs
Chicago, IL
12.2021 - 03.2022
- Efficiently prepared a variety of hot dogs and sliders, while meeting customer requests during peak hours.
- Managed as cashier, improving speed when it comes to making transactions by using good communication and multitasking.
- Maintained a clean and organized workspace which caused a reduction in health inspection issues.
Education
Bachelor of Arts - Psychology
Saint Xavier University
Chicago, IL05.2025
Bachelor of Arts - Spanish For The Professions
Saint Xavier University
Chicago, IL05-2025
High School Diploma -
World Language High School
Chicago, IL06.2021
Skills
- Microsoft Office
- Data analysis
- SPSS
- Excel
- Powerpoint
- Active Listening
Volunteer Experience
Volunteer – Enlace UNISONO
2019 – June 30, 2021
- Gathering together to find ways to help create a better community
- Immigration services
- Organizing and advocacy
- Provide academic support to students (Scholarship applications, financial planning, recommendation letter requests, etc.).
Languages
English
Professional
Spanish
Professional
Professional Experience
Intern – The Center for Self-Actualization
Sept 1, 2024 – Dec 31, 2024
- Assisted in managing mental health private practice.
- Completed training in HIPAA Awareness for Mental Health and earned a certificate.
- Attended Clinical supervision with masters level interns and licensed clinicians.
- Supported many aspects of client intake (missing Docs, ID, insurance) and billing.
Timeline
Crew Member and Cashier
McDonald’s
05.2024 - 08.2024
Packer
Staffing Network
06.2023 - 09.2023
Packer
Triune Staffing
05.2023 - 06.2023
Packer
Amity Packing Company Inc
05.2022 - 08.2022
Line Cook
Devil Dawgs
12.2021 - 03.2022
Bachelor of Arts - Psychology
Saint Xavier University
Bachelor of Arts - Spanish For The Professions
Saint Xavier University
High School Diploma -
World Language High School
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