Jocelyn Meadors
Glenn Heights,TX
Summary
Dedicated and detail-oriented professional with extensive experience in customer care, data processing, and the healthcare industry.
Experienced professional dedicated to enhancing patient care and operational efficiency within a successful organization.
Overview
5
5
years of professional experience
Work History
COVID-19 Relief Fund Processor • Eligibility Specialist
South Carolina State Housing Finance and Development Authority
11.2021 - 01.2023
- Processed COVID-19 relief fund applications for low-income South Carolina residents in partnership with the Nan McKay agency.
- Communicated with applicants via email and phone to gather necessary documentation and clarify eligibility criteria.
- Evaluated applications efficiently, resulting in timely support for those in need.
Patient Care Technician
Children’s Medical Center – Dallas Campus
01.2019 - 07.2021
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Certified Nurse’s Assistant • Care Specialist
Red Oak Health and Rehabilitation Center
03.2018 - 01.2019
- Collected vital signs such as temperature, blood pressure, pulse rate, and respiration rate.
- Provided basic patient care, including bathing, dressing, and grooming assistance.
- Aided patients with activities of daily living such as eating, toileting, and grooming
- Assisted with transferring patients from beds to wheelchairs.
- Reported any changes in patient condition to the registered nurse or doctor.
- Answered call lights promptly and responded appropriately to requests from patients.
- Developed strong relationships with patients and families, fostering a supportive atmosphere
Education
Associate of Applied Sciences Degree -
Cedar Valley College
Lancaster, TX12.2008
Diploma -
Desoto High School
Desoto, TX05-2000
Skills
- Compassionate Patient Care & Support
- Customer Service
- Strong Communication Skills
- Attention to Detail
- Teamwork and Collaboration
- Critical Thinking
- Data Entry
Timeline
COVID-19 Relief Fund Processor • Eligibility Specialist
South Carolina State Housing Finance and Development Authority
11.2021 - 01.2023
Patient Care Technician
Children’s Medical Center – Dallas Campus
01.2019 - 07.2021
Certified Nurse’s Assistant • Care Specialist
Red Oak Health and Rehabilitation Center
03.2018 - 01.2019
Associate of Applied Sciences Degree -
Cedar Valley College
Diploma -
Desoto High School
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