Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Mireles

Sycamore,IL

Summary

Driven professional with a track record of enhancing workflow efficiency at Superior Car Credit through expert data entry proficiency and exceptional organizational skills. Excelled in improving customer satisfaction and operational processes across diverse roles, including meticulous record-keeping and prioritization. Demonstrates a professional demeanor, contributing to significant team achievements and seamless service delivery.

Overview

2
2
years of professional experience

Work History

Service Receptionist

Superior Car Credit
11.2023 - Current
  • Supported sales team members by providing information about available products and services upon customers'' request.
  • Contributed to team collaboration by effectively communicating with colleagues and management on daily tasks and priorities.
  • Collaborated with service technicians to provide accurate quotes for required repairs or maintenance work on vehicles.
  • Assisted in troubleshooting common technical issues over the phone, reducing unnecessary visits from clients to the facility.
  • Expedited administrative tasks such as filing, data entry, and record-keeping to ensure smooth office operations.
  • Streamlined appointment scheduling and check-in processes for improved workflow efficiency.
  • Maintained accurate records of all transactions, ensuring proper documentation for billing purposes.

Warehouse Packer

Seymour Of Sycamore
07.2023 - 11.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Operate various pieces of equipment and machinery
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
  • Assisted in inventory control measures, conducting regular counts for stock accuracy.

Food & Beverage Operational Assistant

Target
06.2022 - 07.2023
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Maintained excellent communication between front-of-house and back-of-house teams for seamless operations.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
  • Assisted in menu development, incorporating seasonal ingredients for innovative culinary offerings.
  • Improved customer satisfaction by implementing efficient service processes and maintaining food quality standards.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

High School Diploma -

John Swett High School
Crockett, CA
06.2022

Skills

  • Data entry proficiency
  • Work Prioritization
  • Record Keeping Abilities
  • Organization skills
  • Multi-line telephone operation
  • Professional Demeanor

Timeline

Service Receptionist

Superior Car Credit
11.2023 - Current

Warehouse Packer

Seymour Of Sycamore
07.2023 - 11.2023

Food & Beverage Operational Assistant

Target
06.2022 - 07.2023

High School Diploma -

John Swett High School

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Jocelyn Mireles