Jocelyn Mixco
Austin,TX
Summary
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
16
16
years of professional experience
Work History
Brand Ambassador
MediaStar Promotions
Austin, TX
10.2020 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Executed company initiatives and activations.
- Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.
- Collaborated with local field sales/marketing division to drive visibility and sales results.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
Brand Ambassador
MKTG INC
Austin, TX
06.2018 - 06.2020
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Executed company initiatives and activations.
- Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
Brand Ambassador
Dietzler Ventures, Inc
Austin, TX
05.2018 - 02.2020
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
Administrative Assistant
Austin Gastroenterology
Austin, TX
01.2018 - 07.2018
- Book, coordinate and schedule patients’ appointments and procedures
- Determine CPT codes for anticipated surgery
- Verify insurance benefits and/or referral and obtain pre-certification/authorization for surgery as appropriate
- Answer questions regarding patient appointments, procedures, or prep instructions
- Maintain open and effective communication with providers and employees to ensure quality patient care.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Austin Ortho Biologics, Dr. Cunningham
Austin, TX
11.2016 - 12.2017
- Answer phones and direct the caller to the appropriate party, handle the caller’s needs, or take a written message
- Schedule appointments for new and recurring patients based on Physician schedule
- Process payments from patients for co-pays, deductibles, co-insurance, and uninsured visits
- Navigate APME and EHR system (AllMeds)
- Communicate as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling
- Verify DME benefits.
Sales Agent
FREEWAY INSURANCE
Austin, TX
10.2015 - 10.2016
- Contacted underwriters and submitted forms to obtain coverage including; Western general,
- Progressive, Alliance United, Empower
- Prepared personalized insurance quotes and closed sales
- Conducted over 100 cold calls daily to increase sales
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Administrative Assistant
CommunityCare Health Care Clinic
Austin, TX
05.2014 - 07.2015
- Check in patients and collect accurate patient demographics, enter data into electronic system (NextGen) and verify insurance
- Cover other Clinics when someone is out sick/vacation
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Owner/ Loan modification Specialist
The Mortgage Angels
Austin, TX
05.2013 - 04.2014
- Communicate with and assist Clients with modification application, process, and policies
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Proactively identified solutions for customers experiencing credit issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Assistant Property Manager
Buttross Properties
Austin, TX
01.2007 - 05.2013
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Education
G.E.D -
Austin community College
2008
Skills
- Knowledge of HAMP guidelines
- Act as liaisons between on-site managers and tenants
- CPT Coding
- Billing MS Excel Reliable and flexible
- Payroll Yardi Genesis
- Product Education
- Purchase Incentives
- Verbal and Written Communication
- Team Collaboration
- Sales and Marketing
- Adaptability and Flexibility
- Relationship Building
- Marketing Strategies
- Microsoft Office
- Attention to Detail
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador
MediaStar Promotions
10.2020 - Current
Brand Ambassador
MKTG INC
06.2018 - 06.2020
Brand Ambassador
Dietzler Ventures, Inc
05.2018 - 02.2020
Administrative Assistant
Austin Gastroenterology
01.2018 - 07.2018
Administrative Assistant
Austin Ortho Biologics, Dr. Cunningham
11.2016 - 12.2017
Sales Agent
FREEWAY INSURANCE
10.2015 - 10.2016
Administrative Assistant
CommunityCare Health Care Clinic
05.2014 - 07.2015
Owner/ Loan modification Specialist
The Mortgage Angels
05.2013 - 04.2014
Assistant Property Manager
Buttross Properties
01.2007 - 05.2013
G.E.D -
Austin community College