Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn M Morales

North Charleston,SC

Summary

Business professional with experience in logistics and dispatch coordination at CBT Inc. Proven ability to enhance operational efficiency through effective communication and inventory control. Bilingual and skilled in mortgage closing compliance, I excel in fostering teamwork and ensuring timely deliveries, contributing to seamless operations and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Dispatcher

CBT Inc. / XTL, Transport Logistics Distribution
Oakwood, GA
10.2023 - 06.2025
  • Maintain communication with transport carriers via telephone, providing comprehensive shipment information, assignment details, and updates.
  • Monitored vehicle locations using GPS tracking systems.
  • Coordinate closely with the warehouse shipping and receiving departments to communicate estimated times of arrival (ETA) and ensure proper scheduling alignment.
  • Schedule, confirm, and manage pickup and delivery appointments by working directly with shippers, receivers, and distribution contacts.

Post-Closing Insuring Specialist I

Homestar Financial Corporation
Oakwood, GA
10.2019 - 10.2022
  • Conducted thorough reviews of closing packages to ensure completeness, accuracy, and compliance with investor, federal, and corporate guidelines.
  • Verified that all post-closing conditions were satisfied, per underwriting approval and investor specifications.
  • Prepared and submitted finalized loan packages for investor purchase within designated timelines, supporting efficient loan funding processes.
  • Coordinated legal document recordings with attorneys and county clerks to ensure timely and accurate filing.

Shift Manager

ALDI, Inc.
Gainesville, GA
05.2015 - 09.2019
  • Led store operations during assigned shifts, ensuring smooth execution of daily tasks, and adherence to ALDI’s customer service standards.
  • Supervised and motivated a team of associates, overseeing performance, delegating responsibilities, and maintaining operational efficiency.
  • Managed all point-of-sale (POS) activities, including cash handling, customer transactions, and resolving service-related issues.
  • Organized and maintained inventory control processes, including product replenishment, truck unloading, backroom organization, and merchandising.

Education

High School Diploma -

Gainesville High School
05-2013

Some College (No Degree) -

Lanier Technical College
Oakwood, GA

Some College (No Degree) -

Gwinnett Technical College

Skills

  • Transportation and dispatch coordination (Aljex)
  • Verbal and written communication
  • Logistics and delivery scheduling
  • Inventory control and stock management
  • Mortgage closing and investor compliance
  • Bilingual

Languages

Bilingual: English & Spanish

Timeline

Dispatcher

CBT Inc. / XTL, Transport Logistics Distribution
10.2023 - 06.2025

Post-Closing Insuring Specialist I

Homestar Financial Corporation
10.2019 - 10.2022

Shift Manager

ALDI, Inc.
05.2015 - 09.2019

High School Diploma -

Gainesville High School

Some College (No Degree) -

Lanier Technical College

Some College (No Degree) -

Gwinnett Technical College
Jocelyn M Morales
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