Jocelyn Moreno
Mishawaka,IN
Summary
Bilingual hospitality professional with over one year of serving experience and a strong background in customer service and banking. Recognized for reliability and ability to excel in fast-paced environments. Committed to enhancing people's experiences through teamwork and proactive support.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
Mishawaka, Indiana
2024.06 - Current
- Delivered attentive, friendly service in high-volume restaurant environment.
- Trained staff on bar operations and drink preparation techniques.
- Selected to mentor new servers, promoting teamwork and consistency.
- Took on additional tables and responsibilities during peak hours to enhance efficiency.
Cashier
Martin's Supermarket
South Bend, US
2024.01 - 2024.09
- Maintained cleanliness and orderliness in checkout areas through regular cleaning tasks.
- Processed over 50 new orders daily, ensuring accuracy and efficiency.
- Assisted customers by addressing inquiries regarding item locations and coupon usage.
Bank Teller
1st Source Bank
Elkhart, US
2022.06 - 2023.08
- Processed over 50 transactions daily, ensuring accuracy and efficiency in every transaction.
- Managed drive-thru operations, assisting customers with withdrawals, deposits, and loan payments.
- Addressed customer inquiries, directing them to appropriate bank departments for specialized assistance.
Education
Bachelors - Notre Dame, IN
Saint Mary's College
Notre Dame, IN01.2027
High School - Academic Honors Diploma
Elkhart High School - West Campus
Elkhart, IN01.2023
Skills
- Problem solving
- Effective communication
- Bilingual (Spanish)
- Adaptability
- Leadership
- Patience
- Quick learner
- Multitasking
References
References available upon request.
Additional Information
Hobbies:
Learning Foreign languages: Korean, Japanese, Weightlifting
Community Service:
Passed out hot chocolate for the Ugly Sweater Run, Helped donate money to Breast Cancer Awareness
Timeline
Server
Olive Garden Restaurant
2024.06 - Current
Cashier
Martin's Supermarket
2024.01 - 2024.09
Bank Teller
1st Source Bank
2022.06 - 2023.08
Bachelors - Notre Dame, IN
Saint Mary's College
High School - Academic Honors Diploma
Elkhart High School - West Campus