Jocelyn Moreno
San Diego,USA
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Lead Barista
CAFE X
01.2024 - 05.2025
- Supervised daily operations, ensuring consistent quality and timely service in high-volume café environment.
- Trained and mentored new baristas on beverage preparation techniques, opening and closing routine, customer service excellence.
- Processed customer transactions efficiently using point-of-sale systems.
Producer
SECOND CHANCE
08.2023 - 10.2024
- Collaborate with a team to produce a documentary film. Assist in the planning, coordinating, filming and directing of the documentary, as well as editing the film.
Farmers Market Cashier
SECOND CHANCE
04.2023 - 05.2024
- Help set up the stand with tents, crates of fruits and vegetables, boxes, display stands, and signs. Complete an inventory count before and after to maintain accurate tracking of sales. Assist customers by answering questions, helping them pick out produce, and collecting the money for the sales transaction. Help break down the farmers market stand and clean up.
Education
High School Diploma -
SOUL ACADEMY
San Diego06.2024
High School Diploma - Creators Ignite
Business Academy
San Diego, CA03.2024
Bachelor of Science - Psychology
San Diego City College
San Diego, CA05-2027
Skills
- Customer service
- Inventory management
- Team collaboration
- Bilingual in Spanish and English
- Friendly, positive attitude
- Attention to detail
Timeline
Lead Barista
CAFE X
01.2024 - 05.2025
Producer
SECOND CHANCE
08.2023 - 10.2024
Farmers Market Cashier
SECOND CHANCE
04.2023 - 05.2024
High School Diploma - Creators Ignite
Business Academy
High School Diploma -
SOUL ACADEMY
Bachelor of Science - Psychology
San Diego City College